Notification Email Custom HTML Problems

Hi @hsobhy,

Thanks for reaching out!

When you have a chance, could you please share the custom HTML code you’re using in the Email Message field within the notification settings?

Alternatively, you could share your form with us. We have a detailed guide on how to export your form as a JSON file here.

This will allow us to reproduce the issue and provide further guidance.

Thanks!

Hi @hsobhy,

Thanks for the details!

When you have a moment, could you please add the code snippet below to your site:

add_filter(
	'wpforms_emails_notifications_message',
	static function ( $message ) {

		return preg_replace_callback(
			'/<table\b[^>]*>(.*?)<\/table>/is',
			function ( $matches ) {
				return str_replace( "\r\n", '', $matches[0] );
			},
			$message
		);
	}
);

In case it helps, here’s our tutorial with the most common ways to add custom code like this. For the most beginner-friendly option in that tutorial, I’d recommend using the WPCode plugin.

After adding the snippet, please test your form again and let me know if it resolves the issue.

Thanks!