Notification emails save functionality not working in multisite

  • Resolved chintanhingarajiya

    (@chintanhingarajiya)


    3 years, 10 months ago

    Hello team,

    Hope you are doing well.

    I have facing one issue while trying to save emails from Notification email section. while clicked on “Save email addresses” button but not saved any email address. This issue only occurred in multi site only.

    Thanks in advanced!!!

    Regards,
    Chintan Hingrajiya

Viewing 1 replies (of 1 total)
  • Anthonius Alfred Andreas

    (@anthoniusalfred)

    3 years, 10 months ago

    Hi Chintan Hingrajiya,

    We’re really sorry about the issue you are experiencing. Unfortunately, we didn’t manage to replicate the issue. We believe this kind of issue is not ordinarily happening with our users. Could you give us more details about what you get in the Developer Console of your browser, or is there anything (notice, warning, fatal error) triggered by PHP, which is then written in the error log file after you click the Save button?. Do you have WP_DEBUG constant enabled in your wp-config.php file, could you please disable the constant by setting it to false. Also if it’s not too much to ask, could you send us your site information, which will help us in further investigation of the issue?. To fetch the site information you can go to /wp-admin/site-health.php?tab=debug, click the “Copy site info to clipboard” button and paste it here.

    Thanks
    Anthon

Viewing 1 replies (of 1 total)

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