• Resolved ChromaDot

    (@soojooko)


    Hi. Lately CleanTalk has been throwing up a notification that I don’t know how to interpret. The message is:

     Nov 27 2022 21:40:49: Error occurred while automatically get Access key. SERVER_ERROR NO: 5 MSG: An account sooj****@gma**.com connected to the website bespokerepairs.com already exists. Please restore access to the account here: https://cleantalk.org/my/reset_password

    The email is the admin email for the website the plugin is used on. However, my cleantalk account email is not the same.

    What does it mean? I followed the link and reset my password. But the message persists. What is it asking me to do?

    Thanks.

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Viewing 3 replies - 1 through 3 (of 3 total)

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