Notification Issue

Resolved erich199
(@erich199)

4 years ago

Hi,
I noticed today that the notifications are bugged. I’m wondering why this is the case or if anyone else has reported this issue?

I have a screenshot but don’t know how to post it here.

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter erich199
(@erich199)

4 years ago

Just an update. It seems to be happening when I have live notifications enabled. When I disable them, the notification message works properly.

Plugin Support Youzify
(@kainelabsteam)

4 years ago

Hello @erich199

Thanks for reaching us

Can you elaborate and send some screenshots so I can have a clear idea about this issue please? For the screenshot, you can upload it on https://imgbb.com/ and share the link here.

By the way, may I know what Youzify version do you use?

Best Regards, KaineLabs Team.

Thread Starter erich199
(@erich199)

4 years ago

Hi @kainelabsteam ,

Here is the screenshot

https://ibb.co/YX8v374

This is only happening when Live Notfications are enabled. I’ve disabled all plugins except Buddypress, Bbpress, Youzify and a default theme and it’s still happening.

Plugin Support Youzify
(@kainelabsteam)

4 years ago

Hello @erich199

Thanks for the screenshot

I understand now. Actually, that’s Ajax Notification feature which is part of Olympus theme not Youzify. Please make sure to update your Olympus theme to the newest version (3.9.6).

If you already install the newest version but the issue persist, I recommend you to contact the Crumina as Olympus author and report this issue to them for a solution. 🙂

Best Regards, KaineLabs Team.

Plugin Support Youzify
(@kainelabsteam)

4 years ago

Hello @erich199

I will report this topic as resolved as i didn’t hear from you. But feel free to reply back on this topic whenever you are available and we will get back to you.

Have a nice day. 🙂

Best Regards, KaineLabs Team.

Viewing 5 replies - 1 through 5 (of 5 total)

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