Notification Issues

  • Resolved springboard creative

    (@springboard-creative)


    6 years, 8 months ago

    I’m having issues getting notifications from my contact form to go through. I’ve set up SMTP with Gmail and submitted contact forms are showing up in the sent folder for the “From Email” but the submitted forms are not showing up in my inbox.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 8 months ago

    Hi @springboard-creative,

    When you get the chance, could you let me know the plugin you’ve used to configure SMTP on your site, and possible share a screenshot of your notification settings?

    Thanks!

    Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 8 months ago

    Hi @springboard-creative,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation (please just see my post above).

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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