Notification Mails are not sent

  • Resolved vrentschgi

    (@vrentschgi)


    3 years, 4 months ago

    Hello!

    I have a WooCoomerce store on one of my sites – since 02.02. I unfortunately no longer get notification emails when someone orders something. But the customer mails work normally. Nothing has been changed on the site.
    Do any of you have an idea what this could be? I have now updated everything, unfortunately it still does not work.

    Thank you very much for your help!

    Best regards,
    Verena

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ian Sackofwits

    (@plantprogrammer)

    3 years, 4 months ago

    Hey, Verena, I’m another WooCommerce user.

    I would suggest temporarily switching your theme to a default Twenty theme and deactivate all plugins besides WooCommerce to see if that fixes the issue.

    You can do those activities using the Health Check plugin.

    Thread Starter vrentschgi

    (@vrentschgi)

    3 years, 4 months ago

    Thank you very much! The theme was the problem.
    Thanks for your help!

    Have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)

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