A popup should appear on any page other than those inside the WP-admin area, and when a user goes to their WP profile (e.g. example.com/author/admin/achievements/), the popup should clear.
What’s your site? If I can register an account, we can test this quickly.
Thread Starter
Scotm
(@scotm)
My account is “paulgibbs”. Please create and award me an achievement.
Thread Starter
Scotm
(@scotm)
Paul
Plenty of Achievements already created…(join a group, favourite an update, etc.). Can you try one of these to see if the achievement appears on the page where it’s executed and to see if you can click outside the box to make it go away?
I see no popups, anywhere. Baffling.
I assume your theme has the wp_footer function/action? It looks like it does but nice to confirm.
I can’t detect any page caching, which is good. Are you using object caching or anything releated?
Any chance I can get SSH access to your server to play with some debug code?
Thread Starter
Scotm
(@scotm)
Paul
This site is hosted on wpengine.com which uses caching and there’s no SSH access. We’ve seen popups for achievements but they almost always show when you go to your profile page. At the moment, however, I can’t see pop-ups of any kind either and I have pretty much all of my plugins turned off to prevent conflicts.
achievementsapp.com is actually on wp engine, too, so later I will activate achievements on it and have a test of things.
Thread Starter
Scotm
(@scotm)
Paul
Update – I had wpengine enable our CDN feature last night and today achievements are working on the page they are supposed to appear. So by all accounts it seems to be solved. Still not seeing the ability to click off the page which I’ll pick up on another support ticket I have opened with you.
i just tried on a wpengine site, and the popup appeared as it should.
