• Resolved atlanticpearl

    (@atlanticpearl)


    I have NOT ticked the “Automatically send when an existing post is updated” but a notification is being sent every time I amend and update a post.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webpushr

    (@webpushr)

    Hi there. That should not happen. Is it a standard or a custom post type? Are you using any third party editor to update the post?

    Plugin Author webpushr

    (@webpushr)

    Can you please e-mail us at [email protected] and mention this thread?

    Thread Starter atlanticpearl

    (@atlanticpearl)

    Standard post. No third party editor – just the very latest Gutenberg. Nothing has changed in the period over which the problem has developed:
    http://www.madeiraislanddirect.com/blog

    Plugin Author webpushr

    (@webpushr)

    Hi there,

    We did testing on our test websites, and we have not been able to replicate the issue. These are steps we performed:

    1- Unchecked “Automatically send push notification when an existing post is updated” setting from our plugin’s Configuration page.
    2- Opened an existing standard post using the standard visual editor.
    3- Confirmed that the “Send Web Push Notification” option in meta box (in the left side menu items) was unchecked.
    4- Updated the post. Notification was not sent out.
    5- We repeated above steps using Classic Editor as well on a few test websites and we got the same result.

    FYI – we have not heard from any other customer about this. We suspect that the issue is local to your environment. Can you please e-mail us at [email protected] so one of our engineers can hop on a quick call with you and try to troubleshoot?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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