Hi,
ok let me see if any issue in WC template. May be header/footer hooks are missing.
Thread Starter
NikkaG
(@nikkag)
Hi,
in wooconvo-email-html.php header/footer hooks are present.
But they don’t work well.
Hi,
7.1 July 5, 2021
* Feature: Email notification sent via WC Email Template system
This feature doesn’t work!
You’ve missed header, footer, body text and link for messaging (my-account page)
Hi,
Still doesn’t work with the new version.
Hi,
now in new version, we added a Email message input called: Additional Message, inside this message you can define your vars like following:
{order_number}
{order_date}
{message_text}
{billing_first_name}
{billing_last_name}
{message_text} is the user message in WooConvo
Thread Starter
NikkaG
(@nikkag)
Hi,
I updated to WooConvo 7.3 and WooConvo PRO 7.2.
Vars in Additional Message work but I’m not able to have email messages as before the plugin updates:
1) Option “File download link send in email” does not work
2) How can I have the link “Click here to reply” as before?
3) How can I have the %sender_name% as before?
4) Now emails are always sent to both Customer and to email recipient set in “WooConvo – New Message Received” email setting. This creates confusion. I need that:
a) when a Customer write a message the email is send to Shop Manager recipient only
b) when Shop Manager write a message the email is send to Customer only
How can I do this now?
Thanks for help
Having the same issues, did this get resolved?
Thread Starter
NikkaG
(@nikkag)
No, still waiting for support answer!
Anyone solve this problem? I buy plugin WooConvo now version 6.9 but dont send message or file in email.
