Hello @rebeccaabird,
I have tested this on a local instance and everything seems to work correctly. I would like to ask you for some additional information:
- Could you please send me a screenshot of the page at Dashboard -> Plugins -> Installed Plugins? Please make sure that all of your plugins as well as their versions are clearly visible.
- Could you please send me a screenshot of the content restriction meta box by navigating to Dashboard -> Pages -> edit the page with the issue -> scroll down to see the content restriction meta box?
- Could you please send me a screenshot of the page at Paid Member Subscriptions -> Settings -> Content Restriction?
You can use a site like https://snipboard.io/ to share the screenshots.
(Screen shots above)
Additional info: It was working fine up until at least 8 August (this is the last member-only story that is accessible). From 14 August onward – nothing is accessible to non-members. There should be a message offering them access if they subscribe, but now it only says ‘Oops! That page can’t be found’. The content is also not appearing in the specific category pages either.
Hello @rebeccaabird,
I would like to ask you to navigate to your Dashboard -> Paid Member Subscriptions -> Settings -> Content Restriction -> enable Include restricted Posts in Queries.
Let me know if this has solved your issue.
Wonderful! Yes that’s working now – thank you.
