• Resolved michaeljacoby

    (@michaeljacoby)


    Hi there, my apologies for the question if this was already answered.

    I am looking for more information to explain each Global Group in Object Cache. I’m having an issue with my WP Multisite Network. I have 2 sites on the Network: 1 main site and 1 sub site (subdomain). When a user is registered with both sites they are able to log in without any problem to both sites. My issue arises when a user resets/changes their password on the main site and then tries to log into the sub site with the new password, they will be rejected. The sub site tells them the new password is incorrect. They are able to log into the main site with the new password without any problem but they can not log into the sub site with the new password until I manually purge all W3TC cache. I enabled/disabled each cache setting and I found that if I disable Object Caching this fixes this problem. Once I disable Object caching, users can log into the sub site after a password change on the main site without me manually purging the cache. However, I’m wondering if instead of disabling Object Caching completely, could I simply exclude one of the Global Groups or add a group to the Non-persistent groups list?

    Thank you for your help.

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @michaeljacoby

    Thank you for your inquiry and I am happy to assist you with this. Global Groups is a list of groups that should be cached at the network level.
    You can try removing userlogins from the Global Groups and see if that helps.
    Thanks!

    Thread Starter michaeljacoby

    (@michaeljacoby)

    Just want to follow up on this. Disabling specific global groups in Object Cache didn’t work. The solution was to uncheck the single network config file in General settings, then go into the subsite’s W3TC settings and disable Object Caching for only that site. This fixed the problem in case anyone else encounters this. Thanks for the help!

Viewing 2 replies - 1 through 2 (of 2 total)

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