obnoxious “pro” ad is blocking our content

  • merosler

    (@merosler)


    1 month, 1 week ago

    Hello,

    Suddenly today, a big blue “Unlock More Features in Pro version” banner for your accordion product is covering the content of our content calendar page in WordPress without any way to “x” out of it.

    I will unfortunately have to deactivate your plugin and find a replacement if this cannot be removed today.

    Please let me know fi you’re able to resolve this.

    thanks

    matt

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sabrina Darnowsky

    (@sdarnowsky)

    1 month, 1 week ago

    This is occurring on our website as well (cincinnatifriends.org)! Please address this issue as soon as possible! We rely on accordions on many of our pages!

    Sabrina Darnowsky

    (@sdarnowsky)

    1 month, 1 week ago

    I want to add a little more detail about when we experience the ad problem. We’re using classic WordPress rather than the block style, and we use PageBuilder and Visual Editor for our page content. When I edit an existing page that contains an Accordion shortcode, the Accordion Pro add fills the page, blocking all content. There is a menu bar across the screen that gives me the option to Revert to Editor, but when I click that, it clears the PageBuilder text and goes back to the standard WordPress Code page. It also imports all the accordion content rather than relying on the shortcode to display whatever has been defined for the accordion elsewhere. This is unacceptable.

Viewing 2 replies - 1 through 2 (of 2 total)

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