OceanWP errore settings

  • mariapiaalloggio

    (@mariapiaalloggio)


    1 year, 3 months ago

    Il plugin “oceanwp-document-settings” ha causato un errore e non può essere visu

    OceanWP mi da errore e non riesco a modificare l’articolo Ho anche il plugin Ocean Extra ma non capisco dove trovare “oceanwp-document-settings” e come risolvere.

    in calce all’articolo mi segnala

    Asset Clean up

    Note: The checked URL returned an error when fetching the assets via AJAX call. This could be because of a firewall that is blocking the AJAX call, a redirect loop or an error in the script that is retrieving the output which could be due to an incompatibility between the plugin and the WordPress setup you are using.

    Here is the response from the call:Status Code Error:503 * for more information about client and server errors, check this linkSuggestion:Select “WP Remote POST” as a method of retrieving the assets from the “Settings” page. If that doesn’t fix the issue, just use “Manage in Front-end” option which should always work and submit a ticket about your problem.Output:503 Service Unavailable Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Shahin

    (@skalanter)

    1 year, 3 months ago

    Hello @mariapiaalloggio,

    Thank you for reaching out,

    Sorry, I didn’t quite understand the issue you’re facing based on your explanation. We don’t have a plugin named “oceanwp-document-settings,” and we have not received any similar reports so far.

    Unfortunately, the information provided in this thread in regards to the problems you are facing are insufficient for troubleshooting purposes and a possibility to understand the reason why this is happening on your end.

    Kindly share the following info that could help us understand the issue you described better and hopefully help you resolve it:

    1. Detailed explanation of the issue you are experiencing; when did you first notice the problem occurring (after a particular update, using a specific device, etc), as well as the steps of you take that trigger the issue in case the problem is not constantly present on your website, especially on the frontend. You can attach screenshots or a short video of the issue.

    2. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.
    You can upload your files using one of the following online services:
    https://imgbb.com
    https://loom.com
    https://drive.google.com

    3. To better understand the condition of your website and the issue you are encountering, kindly provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to http://pastebin.com/ or https://gist.github.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png (you can remove your email address from the content).

    Before sending these, please make sure that:
    Everything on your website is running the latest versions (WP, theme, plugins). If possible, perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins then activate them one by one and check for this issue. Continue doing this until you find what product is causing a conflict with our product. Then provide the details as explained above.

    Note 1: Do not share any URLs from the WP dashboard, as we cannot access those pages. Additionally, this is a public forum, so to prevent any attempts to open the URL, please refrain from sharing any backend URLs. Would you please read the forum guidelines: https://ww.wp.xz.cn/support/guidelines/?

    Note 2: Generally, 5xx errors are related to the server and are not usually directly caused by the theme or plugins. You need to check the error logs to identify the issue. Please read this article: https://ww.wp.xz.cn/support/article/debugging-in-wordpress/#wp_debug

    Please keep us posted.
    Thank you,
    Best Regards

Viewing 1 replies (of 1 total)

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