• Resolved rapidasia

    (@rapidasia)


    Hi – I have enjoyed this plugin for a long time and think (thought) it was great.

    However… sometime starting at least 6 months ago it began having conflicts with my site I could never figure out. Now… it’s a trainwreck when activating.

    WP 6.7.x PHP 8.2.x Beaver Builder Theme

    Admin stops working (white screen, then never loads upon refresh) when I try to enable the plugin.

    I had to delete from the file manager

    Sorry, but I’m not able to troubleshoot but just thought I’d give you a heads up.

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  • Plugin Support Swathi S

    (@swathiswpfront)

    Hello @rapidasia ,

    Can you please disable all of your site’s plugins except for WPFront Scroll Top to confirm and rule out any code conflicts on your site?

    After disabling all other plugins, please test to see if the issue persists.

    Also, please try changing the theme to rule out any theme conflicts.

    Thanks!

    Plugin Support Swathi S

    (@swathiswpfront)

    Resolving due to inactivity. If you have any queries please feel free to get in touch with us.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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