oFeatures – Can't remove

  • Resolved Zamondo

    (@zamondo)


    10 years, 6 months ago

    I need to remove this plugin. I have deleted it but the iFrames still show up with “This feature is not activated”. I don’t remember hardcoding any scripts for this plugin. The iFrames are inserting themselves into the last footer widget for some reason. I have tried multiple browsers and computers and it keeps showing up. Any ideas? Is there code added that is not removed by the uninstaller?

    https://ww.wp.xz.cn/plugins/ofeatures-customer-service/

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  • Plugin Author oFeatures

    (@ofeatures)

    10 years, 6 months ago

    Hello,

    The uninstaller removes all the code.
    The case could be that you added the feature code to your website manually.

    Can you please provide us your oFeatures client id or your website via our contact form or skype? Without this information it is difficult to help you.

    Our contact form: http://ofeatures.com/contact
    Our skype: ofeatures.support

    Best regards,
    oFeatures Support Team

    Plugin Author oFeatures

    (@ofeatures)

    10 years, 4 months ago

    marked as resolved

Viewing 2 replies - 1 through 2 (of 2 total)

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