Hello @vielhuber,
From your description, it sounds like this particular situation might require a closer look at your specific website configuration and server environment. Sometimes, such cases involve unique interactions with the Azure app setup or your hosting environment, making a direct investigation essential for an accurate diagnosis.
To help you resolve this swiftly and efficiently, the best approach would be for you to please create a dedicated support ticket on the WPManageNinja Support Portal. This will allow our team to securely gather all the necessary information and investigate your particular use case thoroughly.
When creating the ticket, please provide as much detail as you can. It would be incredibly helpful if you could include:
- Temporary WordPress Admin Access: This will allow our experts to safely inspect your FluentSMTP settings and any potential conflicts within your WordPress installation.
- A confirmation of the exact steps you’ve followed from the documentation.
- Any specific error messages you might have encountered during the process.
- Details about your server environment, such as your PHP version, WordPress version, and the version of FluentSMTP you are currently using.
Our dedicated team of experts is ready and eager to assist you further once you provide these details through the support portal.
Looking forward to helping you get this sorted!
