Official plugin but feature set does not even cover basic analytics

  • Jason

    (@galapogos01)


    1 month, 1 week ago

    This plugin is buggy and the feature set does not even cover basic enhanced ecommerce journey events, so your funnels won’t work. Abysmal.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    1 month, 1 week ago

    Hi, thank you for the feedback. We’re sorry the plugin hasn’t met your expectations, and we understand where you are coming from based on your support thread.

    If you’re still experiencing bugs, we’d encourage you to coninue working with us on the support thread so we can look into the specifics — we’re committed to helping get things working. And if there are features you feel are missing, we’d love for you to submit them as a feature request here so our team can consider them for future development: https://woocommerce.com/feature-requests/woocommerce-google-analytics/

    We appreciate you taking the time to share your experience.

    Thread Starter Jason

    (@galapogos01)

    1 month, 1 week ago

    @simplysaru I have raised multiple requests in this forum and every time I had to investigate and provide my own code fixes before I got any meaningful response from support.

    I have zero hope the devs will implement the Checkout Journey events, despite this being bread and butter for any Analytics implementation. I will revise my review if this is implemented.

    It is embarrassing that you guys compare yourself to platforms like Shopify.

    • This reply was modified 1 month, 1 week ago by Jason.
    Plugin Support Saravanan S, a11n

    (@simplysaru)

    1 month, 1 week ago

    Hi @galapogos01 ,
    Thanks for raising a request on Woocommerce.com and in the forums. I’ve shared this feature request with the devs. Hopefully this enhancement will be addressed soon. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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