• Resolved nevs

    (@nevs)


    Hi,

    First of all, great plugin!
    But I’m having issues with the offset. Whatever value I put in, it doens’t change. It’s more or less ok for desktop, but it comes under my logo on mobile and tablet.

    thank you in advance

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author malihu

    (@malihu)

    Hello,

    Try this:

    Go to “Page scroll to id” settings and change “Selector(s)” option value to:

    a[href*=#]:not([href=#])

    Scroll down and enable “Prevent other scripts from handling plugin’s links” option under “Advanced options”.

    Save changes and test your page.

    Thread Starter nevs

    (@nevs)

    Works like a charm! Thank you!

    Plugin Author malihu

    (@malihu)

    You’re welcome 🙂
    Marking this as resolved.

    Thread Starter nevs

    (@nevs)

    Hi,

    I’m having the same issue. Only on mobile, on laptop it’s still fine. I didn’t change anything of the settings. Maybe with the update of the plugin? I haven’t updated to WordPress 5 yet.

    http://www.tambor.be

    Thank you,
    Sven

    Plugin Author malihu

    (@malihu)

    @nevs Hi,

    I get a console error from your autoptimize script (which is loaded via cache). Not sure if you changed/updated anything in your theme or installed/activated other plugins but can you clear/flush your site’s cache?

    The cache issue might happen because you have an auto-optimize script that bundles all javascript (including jQuery) in a single file.

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging (& groeten uit Lokeren nevs 😉 ),
    frank (ao dev)

    Thread Starter nevs

    (@nevs)

    Hi Frank,

    Thank you for getting back at me!

    I have cleared and disabled the autoptimize plugin, as well the server cache plugin. And I cleared the local cache, but I’m getting the same issue on mobile. Could you have an other look please?

    Or where can I add your pro-tip on the buttons ‘lessen’, ‘workshops’ or ‘teambuilding’? Right now it’s just a link #lessen. I tried adding the code behind it, but it doesn’t work.

    Groeten vanuit Mexico, maar meestal vanuit Gent 😉
    Leuk om te weten dat deze plugin van dichtbij komt 🙂
    Bedankt voor je support!

    Plugin Author malihu

    (@malihu)

    @nevs Can you do some tests while autoptimize and cache are disabled?

    Go to “Page scroll to id settings” and change “Selector(s)” option to:

    .elementor-button-link

    Save changes and test you page. Let me know when you do this so I can check if the console error is still present.

    Thread Starter nevs

    (@nevs)

    Works perfectly, even better then before! All caching is back on and no problem!
    Super bedankt 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

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