Og:Image Missing, Yoast SEO says wrong image format

  • Resolved Nino Mihovilic

    (@ninomiho)


    4 years, 10 months ago

    Hi,

    the og:image tag is missing from my site. In Yoast settings, open graph settings are ON. When I upload an image to Yoast Social Settings on a page it says that it has the wrong format but I uploaded a jpg image. On my staging site which is on another server the og:image tag works and the same image doesn’t have an error. So my suspicion is on server settings. How does Yoast determine the mime type of an image what setting needs to be enabled?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    4 years, 10 months ago

    Hello,

    Thanks for reaching out.

    If you used the same image as og:image on your staging site without issues, the problem might not be the image but the live site.

    Please try this. Ensure you have WordPress 5.7.2 and Yoast SEO 16.5. Deactivate all plugins except Yoast SEO and switch to a default WordPress theme such as Twenty-Twenty. Then retry uploading the image.

    Do you still get the same error? If yes, please share a screenshot of it. You can use any image-sharing service like https://pasteboard.co/, https://snag.gy/, https://imgur.com/, https://snipboard.io/, or even upload the screenshot to your own website. Once you upload it to an image sharing service, please share the link to the image here.

    Thread Starter Nino Mihovilic

    (@ninomiho)

    4 years, 10 months ago

    Hm I found the problem. All image jpg-s have a mime type “image/x-citrix-jpeg”, because my client probably uploads an image in IE and Citrix. Could you enable support for this mime type?

    Plugin Support Maybellyne

    (@maybellyne)

    4 years, 10 months ago

    Thanks for the feedback.

    However, your og:image meta tag missing is not related to the Yoast SEO plugin. As you mentioned, you are uploading images in a MIME type that is not supported by the plugin. Most likely, a plugin such as WP Extra File Types is installed, which uploads images in the image/x-citrix-jpeg MIME type instead of image/jpeg.

    We recommend deactivating such plugins so that uploaded images get the supported MIME type of image/jpeg instead.

    devnihil

    (@devnihil)

    4 years, 10 months ago

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)

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