“old” folder / files

  • Resolved jenomal

    (@jenomal)


    2 years, 5 months ago

    Hi, every time I restore my site from a previous backup, your plugin creates a copy of almost every folder, naming it “old.” This is not what I want because it occupies a lot of space.

    What can I do to prevent your plugin from creating these “old” folders/files? Alternatively, if it creates them, how can I bulk delete them?

    Thanks.

    Check the screenshot: https://postimg.cc/gallery/2fth2tr

Viewing 5 replies - 1 through 5 (of 5 total)
  • pbevanudp

    (@pbevanudp)

    2 years, 5 months ago

    Hello,

    After the restoration has completed there should be a notification on your dashboard with a button to delete them as per this screenshot.

    You can’t prevent them from being created as UpdraftPlus creates these directories to give a ‘last-chance’ backup point in case the restoration fails – they contain the files needed to manually restore the site back to its original state.

    Thread Starter jenomal

    (@jenomal)

    2 years, 5 months ago

    im not able to check our screenshot, its redirecting me to an error page.ERR_QUIC_PROTOCOL_ERROR

    can you please resent it or show me the screenshot on a different way?

    thanks

    Thread Starter jenomal

    (@jenomal)

    2 years, 5 months ago

    as you can see on the screenshot, After the restoration has completed, there is no button to delete “old” folder / files.

    ALSO:
    After restoration, if i try to login to the dashboard (backend of wp) i cant because there is an error appering, saying “too many redirections”. check here: https://postimg.cc/XX9bQ9MM

    need your help asap

    Thread Starter jenomal

    (@jenomal)

    2 years, 5 months ago

    this is how it looks after restoration (with NO button to delete old folder files) https://postimg.cc/KRkgqZ73

    pbevanudp

    (@pbevanudp)

    2 years, 5 months ago

    Hello,

    Please take a look at this link on some troubleshooting steps to help solve the “too many redirects” issue.

    You could start with renaming your plugins folder to temporarily de-active all plugins and allow access to the admin dashboard.

    In terms of the button to delete old folders it will be available on the UpdraftPlus >> Settings page at the top.

Viewing 5 replies - 1 through 5 (of 5 total)

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