On Menu link Hover getting Gray Hover box

  • Resolved rahulson578

    (@rahulson578)


    6 years, 2 months ago

    I am using “Custom printing” astra starter theme. I don’t know but there is this error which is causing me a lot of headache.

    whenever i am trying to hover over navigation menu on top there appears a black hover box. Check Image Here

    I checked in menu section of customization control but there is nothing to control this gray colored hover box issue.

    I am trying to solve this issue but can’t find out what is causing this issue. I just removed the whole template and freshly installed it again and it keeps on happening.

    Please let me know how can i fix it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    6 years, 2 months ago

    Hello @rahulson578

    That’s strange!

    Please help us with the site URL so that we can take a look and help you accordingly.

    Looking forward to hearing from you!

    Regards,
    Suman

    tobicycle

    (@tobicycle)

    6 years ago

    Hi there,

    I’m having the same issue, same theme.

    Have you been able to fix the problem?

    Thanks, Toby

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    6 years ago

    Hello @tobicycle

    We might be able to help in a better manner if we take a look at the page with the issue.

    Or we recommend opening a ticket through our Support Portal us so that we can take a quick look help you out accordingly.

    Looking forward to hearing from you!

    Regards,
    Suman

    Thread Starter rahulson578

    (@rahulson578)

    6 years ago

    Hi Suman,

    Thanks for your prompt reply.

    I noticed that this issues is happening with your latest deliverables in theme “Custom printing” and “Organic shop“. You can reproduce it with any fresh installation.

    Issue reproduction steps:
    1. Install the astra theme with starter sites pack.
    2. install theme “Custom print” or “organic shop”.
    3. When demo site is ready keep your mouse cursor over “About” /”Contact”/”All products” for a few seconds you would notice the gray hover box issue

    Further i noticed that the Preview websites listed for the theme demo are also having same issue. You can follow same issue reproduction steps on your preview websites listed below.
    https://websitedemos.net/custom-printing-02/

    https://websitedemos.net/organic-shop-02/

    Hope to see these minor bugs fixed soon. Looking forward to hearing from you.

    Thanks,
    Rahul

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    6 years ago

    Hello @rahulson578

    Can you confirm the browser on which you are seeing this error?

    Looking forward to hearing from you!

    Regards,
    Suman

Viewing 5 replies - 1 through 5 (of 5 total)

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