One issue turned into two

  • Resolved waltv

    (@waltv)


    3 years, 2 months ago

    Issue #1

    Earlier today, I reached out to the hosting company for my client’s site (bluehost) to see if they could help me with an issue I’m experiencing with FOUC (Flash of Unstyled Content).

    When I navigate from page to page within the website (https://curoprop.com/), I’m noticing a flash of an image which is a (now) deleted background image from the home page, appear for a fraction of a second when I navigate from page to page within the site.

    I explained this issue to the hosting company to see if they would be able to help resolve this in case this was a caching issue on their end. Their tech support placed my on hold for a few minutes while trying to resolve this.

    During this time, something unexpected suddenly happened…

    Issue #2

    I noticed in my navigation, for any item that contained a submenu item, that the downward arrow/chevron doubled. So instead of one arrow, there are now two appearing in the navigation for the About, Management Services, and Resources web pages.

    This only appears to be effecting the desktop experience. In tablet/mobile, the sub menu navigation appears to be fine.

    I have scoured Google to try and find a solution yet have had no luck.

    Can anyone help me with this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • lisa

    (@contentiskey)

    3 years, 2 months ago

    since the arrow(s) seem to be related to the Astra theme’s configuration – request guidance from Astra theme support team who is most familiar with operation. https://ww.wp.xz.cn/support/theme/astra/

    .main-header-bar .main-header-bar-navigation .page_item_has_children > a:after, .main-header-bar .main-header-bar-navigation .menu-item-has-children > a:after, .menu-item-has-children .ast-header-navigation-arrow:after {
    content: "\e900";
    display: inline-block;
    font-family: Astra;
    font-size: .6rem;
    font-weight: bold;
    text-rendering: auto;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    margin-left: 10px;
    line-height: normal;
}
    Thread Starter waltv

    (@waltv)

    3 years, 2 months ago

    Thanks Lisa – I’ll do that right away. I’ll follow up on here what they come back with.

    Thread Starter waltv

    (@waltv)

    3 years, 2 months ago

    Update – FIXED!

    I reached out to Astra theme support. They informed me that there was a theme update that I was not aware of. After I updated the theme, this auto-magically resolved my issue.

    Thanks again for the great advice Lisa!

Viewing 3 replies - 1 through 3 (of 3 total)

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