One time – Variable payment

Resolved ryanod
(@ryanod)

4 years, 3 months ago

Hi

Am having issues with setting up One time – Variable payment where a user can enter in the amount they want.

I have set and connected with stripe so should be no issue there.

Here is a link of screenshot of the error – https://ibb.co/Hp1RYyQ

Ive also attached the link to the page.

If you need anymore info of please ask!

Thanks in advance for your help!

Ryan

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Kris – WPMU DEV Support
(@wpmudevsupport13)

4 years, 3 months ago

Hi @ryanod

I hope you are doing good today.

Could you export your form, upload it to google drive or dropbox, and share a link in your next reply so that we could take a closer look at this?

Kind Regards,
Kris

Thread Starter ryanod
(@ryanod)

4 years, 3 months ago

@wpmudevsupport13

am doing great and yourself?

Certainly the link is below

https://drive.google.com/drive/folders/1-gxB7cQL532fu1OizNJIgf6P6cVC1bCW?usp=sharing

Thanks!

Thread Starter ryanod
(@ryanod)

4 years, 2 months ago

Any update on this?

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

4 years, 2 months ago

Hi @ryanod

I hope you are doing well.

Sorry for the delay here,

The Free support doesn’t follow the 24-hour reply timeframe as Pro support but we do try to reply as faster as possible.

Could you please switch the shared link to the public? It is protected and I got a denied page.

Best Regards
Patrick Freitas

Thread Starter ryanod
(@ryanod)

4 years, 2 months ago

Sorry my bad, switched to public now

https://drive.google.com/file/d/16gCxYASEjNddwX3rjLGRG1bdPm-DHPh4/view?usp=sharing

Plugin Support Nebu John – WPMU DEV Support
(@wpmudevsupport14)

4 years, 2 months ago

Hi @ryanod,

I wasn’t able to find any variable fields for payments on your form.

Screenshot: https://ibb.co/HnK95tg

Please add a currency field so the user can enter a variable payment amount. You can then specify this field as a variable in the Stripe configuration.

Please let us know if you need any further clarification.

Kind Regards,
Nebu John

Plugin Support Amin – WPMU DEV Support
(@wpmudev-support2)

4 years, 2 months ago

Hello @ryanod ,

We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

Feel free to re-open this ticket if needed.

Kind regards
Kasia

Viewing 7 replies - 1 through 7 (of 7 total)

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