Ongoing 404 Errors

  • tallman52

    (@tallman52)


    10 years, 9 months ago

    Hello,

    I’ve been contacted by a client to fix their site. The problem is ongoing 404 errors, which have been showing up using Google webmaster tools. Initially there were 169 errors. A couple of days later that changed and there were only 26 errors. I installed a 301 redirect plugin that would redirect the 404 errors to the home page. Still, I had a nasty feeling about this and sure enough more errors appeared. That said, when I tested a few of the links, every one redirected to the home page. Can you tell me what’s going on and how to fix it? I have an unhappy client. Worse, trying to contact their support has been a nightmare. Their phone service does not work and trying to get a response is like pulling teeth. I hope you have some solutions for me.

    Thanks in advance,

    Nathan

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  • Moderator t-p

    (@t-p)

    10 years, 9 months ago

    404 indicates failure to communicate with the server. Reasons for this failure to communicate with the server can vary.
    – it could be configuration issue
    – it could be memory issue
    – it could be permalinks issue, try reviewing this: How to fix 404 error when using Pretty Permalinks?
    – it could be optimization issue
    – it could be a conflict with plugin: try resetting the plugin folder
    – it could be a conflict with theme: try switching to the default theme for a moment via FTP and see if that resolves the issue.
    – check for .htaccess file presence and check if the default wordpress mod-rewrite code is there or not. There are times when .htaccess file is not writable or gotten deleted – Check the server error log for your hosting account for any specific error message. Ask your webhost for assistance to locate them and go over them.

Viewing 1 replies (of 1 total)

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