Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @zanduino

    Hope you are doing well today.

    Could you please provide the exact error code that BLC is displaying? It might be a temporary issue with accessing the link, or sometimes the site’s firewall is blocking the Broken Link Checker bot for various reasons.

    We are actively working on improvements, but some aspects of the issue are beyond our control since we don’t have access to these site firewalls.

    You can check this document to learn more about each error code.
    https://wpmudev.com/docs/wpmu-dev-plugins/broken-link-checker/#broken-link-status-codes

    Best Regards
    Amin

    Thread Starter Arnd Zanduino

    (@zanduino)

    The error is as I reported it:

    /

    Thread Starter Arnd Zanduino

    (@zanduino)

    I’ve since run the scan a couple of times and the number of “1 Something Went Wrong” messages is stable, despite the referenced URLs working when clicked on.

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @zanduino,

    The “1 Something Went Wrong” usually shows up when the BLC IP and UA are refused or blocked by the server, which results in a status code of 1 error.

    However, can you please share the site URL for which you performed the scan so that we can take a closer look? If you are not comfortable sharing the URL publicly here in this thread, please feel free to email us at [email protected] using the following template.

    Subject: ATTN: WPMU DEV support - wp.org
    
    Please send:
    – Link to your WordPress site
    – Link back to this thread for reference (https://ww.wp.xz.cn/support/topic/online-version-error-1-something-went-wrong)
    – Any other relevant URLs/info

    To ensure we don’t miss your email, please let us know here once you’ve emailed us and make sure you use “ATTN: WPMU DEV support – wp.org” as the email subject.

    Looking forward to hearing back from you.

    Best Regards,
    Nebu John

    Thread Starter Arnd Zanduino

    (@zanduino)

    The site for which I run the scan is “https://zanshin-sailing.com”

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @zanduino,

    Thank you for getting back to us.

    I checked the logs at our end, and there wasn’t any further information available. As I mentioned in my previous response, it appears that the BLC bots started crawling the URLs mentioned. But after scanning URLs, the BLC IP and UA are refused or blocked by the server, which results in a status code of 1 error.

    I am afraid that, as these are controlled at the specific server end, there is nothing much we can do from our end. You need to manually check such URLs to ensure they aren’t broken links and ignore them manually from the results.

    Please feel free to get back to us if you need any further clarification.

    Best Regards,
    Nebu John

    Thread Starter Arnd Zanduino

    (@zanduino)

    Thanks for following up and explaining what the error code means. It is unfortunate that the sites block the discovery process. I’ll mark them as “ignore” in the future.

Viewing 7 replies - 1 through 7 (of 7 total)

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