Only 1 product detected

  • Resolved lesmichels

    (@lesmichels)


    3 years, 5 months ago

    Hi,

    Only 1 product out of my 7 is detected when making rules (they are all similar products tho). “No results found” when I enter letters / names of these products.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    3 years, 5 months ago

    Hello Lesmichels,

    Thanks for reaching out!

    Can you please make sure that you are searching the simples products only and not the variable type products?

    Also please verify that searching products are not virtual or draft.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter lesmichels

    (@lesmichels)

    3 years, 5 months ago

    Hi, thank you for your answer.

    I am using a subscription plugin, so the other products are “Simple Subscriptions” is there a way to make it work?

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    3 years, 5 months ago

    Hello Lesmichels,

    Thanks for sharing the details.

    Currently, our plugin only support the simple and variable product types.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    3 years, 4 months ago

    Hello Lesmichels,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 4 replies - 1 through 4 (of 4 total)

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