Only Blank

  • comunicale79

    (@comunicale79)


    12 years, 6 months ago

    when I try to “connect”, I insert id and password in popup window but then I have a blank popup waiting “authorize” for a few minutes. And nothing. Only a blank popup.

    – wordpress 3.6
    – other plugins: akismet, facebook like box, google analytics for wordpress, goolge sitemap, seedprod coming soon, woodojo, woosidebars, wordpress seo
    – wordpress theme: simple mag
    – mailchimp plugin 1.4.1

    HELP ME PLEASE ;(

    http://ww.wp.xz.cn/plugins/mailchimp/

Viewing 3 replies - 1 through 3 (of 3 total)
  • mc_tak

    (@mc_tak)

    12 years, 6 months ago

    Hey there,

    Thanks for posting. Would you be able to try clearing your browser’s cache and cookies, then trying to connect to the plugin again? Also, can you confirm that you’re seeing the same issue across multiple browsers? And if so, can you provide me with the names of the browsers that you’ve tried on? Then, on my end I can setup a similar WP and Plugin version to try and replicate your issue.

    As this does sound like it may be something unique to the host environment, I’d also recommend temporarily disabling all other plugins on the WordPress site and then trying to connect the MailChimp plugin again. If it works, it might mean that another plugin is conflicting with ours, to which I’d be happy to investigate further if that seems to be the case.

    Let me know if you have any additional questions or continue seeing problems after trying the above!

    -tk

    Noel fran

    (@noel-fran)

    12 years, 6 months ago

    is it resolved yet ?

    esmi

    (@esmi)

    12 years, 6 months ago

    @noel fran: If you require assistance then, as per the Forum Welcome, please post your own topic.

Viewing 3 replies - 1 through 3 (of 3 total)

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