Only Getting [trustindex no-registration=google] Shortcode

  • Resolved tommyyy17

    (@tommyyy17)


    10 months, 1 week ago

    I’ve installed and activated the Widgets for Google Reviews plugin on my WordPress site and successfully connected it to my Google Business Profile.

    However, after going through the setup process and selecting a widget layout, I only receive the following shortcode:

    [trustindex no-registration=google]

    When I add this shortcode to my Elementor page, I see the error:

    “ERROR @ Trustindex plugin (This message is not be visible to visitors in public mode.) You have to connect your business (google)!”

    Despite having connected my business (confirmed in the plugin dashboard), I’m not seeing the option to create or save widgets, and the plugin is not generating a proper shortcode (with a widget ID).

    I’ve tried:

    • Reconnecting the business
    • Disabling browser extensions and ad blockers
    • Clearing cache and using an incognito window
    • Reinstalling the plugin

    But the issue persists.

    Can you help me resolve this and get the correct shortcode to display my live reviews?

    Thanks in advance for your help!

Viewing 1 replies (of 1 total)
  • Plugin Support Laca

    (@lacadev)

    10 months ago

    Hi @tommyyy17

    In order to assist you, we will need the Troubleshooting text. You can find this in the plugin’s Advanced tab under the Troubleshooting box. Click on “Copy to clipboard” to copy the details. Please insert the copied text into a Pastebin and share the generated URL.

    We look forward to your response and assisting you further.

    Kind regards,
    Laca from Trustindex

Viewing 1 replies (of 1 total)

The topic ‘Only Getting [trustindex no-registration=google] Shortcode’ is closed to new replies.

  • 1 reply
  • 2 participants
  • Last reply from: Laca
  • Last activity: 10 months ago
  • Status: resolved