• Resolved elbaworld

    (@elbaworld)


    If I enable Visibility Logic on an element I see only the PRO options and not the free ones (for example the date).

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there,

    Sorry for the issue you are encountering.

    In this case, do you mind sharing with us your system info? You can find it in under Elementor → System info. Please use Pastebin to paste it and send it to us.

    We look forward to your reply.

    Kind Regards

    John

    Thread Starter elbaworld

    (@elbaworld)

    == Server Environment ==
    	Operating System: Linux
    	Software: Apache
    	MySQL version: MySQL Community Server (GPL) v5.7.37
    	PHP Version: 7.3.33
    	PHP Max Input Vars: 12000
    	PHP Max Post Size: 150M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.9.3
    	Site URL: https://new.alessandromancini.it
    	Home URL: https://new.alessandromancini.it
    	WP Multisite: No
    	Max Upload Size: 150 MB
    	Memory limit: 1024M
    	Permalink Structure: /%category%/%postname%/
    	Language: it-IT
    	Timezone: Europe/Rome
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: Litho Child
    	Version: 1.2
    	Author: ThemeZaa
    	Child Theme: Yes
    	Parent Theme Name: Litho
    	Parent Theme Version: 1.2
    	Parent Theme Author: the Themezaa team
    
    == User ==
    	Role: administrator
    	WP Profile lang: it_IT
    	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36
    
    == Active Plugins ==
    	Better Search Replace
    		Version: 1.4
    		Author: Delicious Brains
    
    	Checkout Field Editor for WooCommerce
    		Version: 1.6.0
    		Author: ThemeHigh
    
    	Classic Editor
    		Version: 1.6.2
    		Author: WordPress Contributors
    
    	Contact Form 7
    		Version: 5.5.6
    		Author: Takayuki Miyoshi
    
    	Contact Form 7 Multilingual
    		Version: 1.1.0
    		Author: OnTheGoSystems
    
    	Contact Form CFDB7
    		Version: 1.2.6.4
    		Author: Arshid
    
    	Country & Phone Field Contact Form 7
    		Version: 2.2.9
    		Author: Narinder Singh Bisht
    
    	Custom Post Type UI
    		Version: 1.11.2
    		Author: WebDevStudios
    
    	Direct Checkout for WooCommerce
    		Version: 2.6.0
    		Author: QuadLayers
    
    	Elementor
    		Version: 3.4.8
    		Author: Elementor.com
    
    	Events Shortcodes For The Events Calendar
    		Version: 2.2
    		Author: Cool Plugins
    
    	Filter Everything PRO
    		Version: 1.6.0
    		Author: Andrii Stepasiuk
    
    	Give - Donation Plugin
    		Version: 2.19.8
    		Author: GiveWP
    
    	Insert Pages
    		Version: 3.7.2
    		Author: Paul Ryan
    
    	Limit Login Attempts Reloaded
    		Version: 2.24.1
    		Author: Limit Login Attempts Reloaded
    
    	Listo
    		Version: 1.4
    		Author: Takayuki Miyoshi
    
    	Litho Addons
    		Version: 1.2
    		Author: Themezaa Team
    
    	MailChimp for WordPress Multilingual
    		Version: 0.0.3
    		Author: OnTheGoSystems
    
    	MC4WP: Mailchimp for WordPress
    		Version: 4.8.7
    		Author: ibericode
    
    	Popup Maker
    		Version: 1.16.7
    		Author: Popup Maker
    
    	Regenerate Thumbnails
    		Version: 3.1.5
    		Author: Alex Mills (Viper007Bond)
    
    	Slider Revolution
    		Version: 6.5.6
    		Author: ThemePunch
    
    	Spreaker Shortcode
    		Version: 1.8.0
    		Author: Spreaker
    
    	The Events Calendar
    		Version: 5.14.1
    		Author: The Events Calendar
    
    	Visibility Logic for Elementor
    		Version: 2.3.0
    		Author: StaxWP
    
    	White Label CMS
    		Version: 2.2.9
    		Author: www.videousermanuals.com
    
    	WooCommerce
    		Version: 6.4.0
    		Author: Automattic
    
    	WooCommerce Custom Fields for Variations by Iconic
    		Version: 1.3.1
    		Author: Iconic
    
    	WooCommerce Multilingual
    		Version: 4.12.6
    		Author: OnTheGoSystems
    
    	WooCommerce Payments
    		Version: 3.9.3
    		Author: Automattic
    
    	WooCommerce PayPal Payments
    		Version: 1.7.1
    		Author: WooCommerce
    
    	WordPress Importer
    		Version: 0.7
    		Author: wordpressdotorg
    
    	WPC Product Timer for WooCommerce (Premium)
    		Version: 3.6.1
    		Author: WPClever
    
    	WPML Multilingual CMS
    		Version: 4.5.5
    		Author: OnTheGoSystems
    
    	WPML SEO
    		Version: 2.0.1
    		Author: OnTheGoSystems
    
    	WPML String Translation
    		Version: 3.2.1
    		Author: OnTheGoSystems
    
    	WPS Hide Login
    		Version: 1.9.4
    		Author: WPServeur, NicolasKulka, wpformation
    
    	Yoast Duplicate Post
    		Version: 4.4
    		Author: Enrico Battocchi & Team Yoast
    
    	Yoast SEO
    		Version: 18.5.1
    		Author: Team Yoast
    
    == Must-Use Plugins ==
    	WordPress automation by Installatron
    		Version: 
    		Author: 
    
    == Elementor - Compatibility Tag ==
    	
    	Visibility Logic for Elementor: Compatibilità non specificata
    
    == Elements Usage ==
    	
    	page : 1
    		image : 1
    		litho-blog-list : 1
    		litho-button : 5
    		litho-contact-form : 1
    		litho-flip-box : 3
    		litho-heading : 17
    		litho-icon-box : 4
    		litho-testimonial-carousel : 1
    		litho-video-button : 1
    		slider_revolution : 1
    		text-editor : 6
    	section : 4
    		litho-button : 1
    		litho-content-slider : 1
    		litho-feature-box-carousel : 1
    		litho-heading : -25
    		text-editor : 1
    	wp-post : 6
    		icon-list : 2
    		litho-button : 2
    		litho-heading : -18
    		litho-mega-menu : 1
    		litho-simple-navigation : 2
    		litho-site-logo : 2
    		litho-social-icons : 4
    		litho-woocommerce-cart : 1
    		read-more : 1
    		shortcode : 8
    		text-editor : -39
    		video : 1
    		wpml-language-switcher : 3
    	wp-page : 28
    		divider : -19
    		image : -251
    		litho-accordion : -9
    		litho-button : -156
    		litho-contact-form : -6
    		litho-fancy-text-box : -124
    		litho-heading : -1178
    		litho-icon-box : -400
    		shortcode : 7
    		spacer : 1
    		text-editor : -148
    
    == Log ==
    	
    Log: showing 20 of 312021-12-23 13:51:54 [info] elementor::elementor_updater Started 
    2021-12-23 13:51:54 [info] Elementor/Upgrades - _on_each_version Start  
    2021-12-23 13:51:54 [info] Elementor/Upgrades - _on_each_version Finished 
    2021-12-23 13:51:54 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.5.1',
      'to' => '3.5.2',
    )]
    2022-01-14 11:17:44 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.5.2',
      'to' => '3.5.3',
    )]
    2022-01-14 12:20:02 [info] elementor::elementor_updater Started 
    2022-01-14 12:20:02 [info] Elementor/Upgrades - _on_each_version Start  
    2022-01-14 12:20:02 [info] Elementor/Upgrades - _on_each_version Finished 
    2022-01-14 12:20:02 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.5.2',
      'to' => '3.5.3',
    )]
    2022-01-24 09:48:42 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.5.3',
      'to' => '3.5.4',
    )]
    2022-01-24 09:54:43 [info] elementor::elementor_updater Started 
    2022-01-24 09:54:43 [info] Elementor/Upgrades - _on_each_version Start  
    2022-01-24 09:54:43 [info] Elementor/Upgrades - _on_each_version Finished 
    2022-01-24 09:54:43 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.5.3',
      'to' => '3.5.4',
    )]
    2022-02-03 15:31:05 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.5.4',
      'to' => '3.5.5',
    )]
    2022-02-03 15:31:19 [info] elementor::elementor_updater Started 
    2022-02-03 15:31:19 [info] Elementor/Upgrades - _on_each_version Start  
    2022-02-03 15:31:19 [info] Elementor/Upgrades - _on_each_version Finished 
    2022-02-03 15:31:19 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.5.4',
      'to' => '3.5.5',
    )]
    2022-02-03 15:31:20 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.5.4',
      'to' => '3.5.5',
    )]
    
    JS: showing 8 of 8JS: 2022-01-24 13:26:47 [error X 4][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:332595] Cannot read properties of undefined (reading \'isDesignable\') 
    JS: 2022-01-25 09:56:59 [error X 1][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:453832] Cannot read properties of null (reading \'getBoundingClientRect\') 
    JS: 2022-02-04 08:33:17 [error X 6][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.5:2:348732] elementorFrontend.elements.window.jQuery is not a function 
    JS: 2022-02-04 08:33:17 [error X 10][https://new.alessandromancini.it/wp-content/plugins/litho-addons/includes/assets/js/frontend.js?ver=1.2:473:28] Cannot read properties of undefined (reading \'hasOwnProperty\') 
    JS: 2022-02-04 08:33:17 [error X 7][https://new.alessandromancini.it/wp-content/plugins/revslider/public/assets/js/rs6.min.js?ver=6.5.6:38:7019] Cannot set properties of undefined (setting \'elementor\') 
    JS: 2022-02-04 08:33:23 [error X 2][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.5:2:314999] Cannot read properties of undefined (reading \'isEditable\') 
    JS: 2022-02-08 14:32:15 [error X 6][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.5.5:2:20179] An invalid argument supplied as multiple control value [array (
      'category' => 'InvalidElementData',
      'tag' => 'Element <code>undefined</code> got as <code>litho_testimonial_carousel_image</code> value. Expected array or object.',
    )]
    JS: 2022-02-23 11:48:07 [error X 6][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.4.8:2:16782] An invalid argument supplied as multiple control value [array (
      'category' => 'InvalidElementData',
      'tag' => 'Element <code>undefined</code> got as <code>litho_carousel_image</code> value. Expected array or object.',
    )]
    
    PHP: showing 3 of 3PHP: 2022-02-11 12:32:13 [warning X 4][/home/mancinalessandro/new.alessandromancini.it/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined array key "data" [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2022-02-14 15:04:51 [warning X 7][/home/mancinalessandro/new.alessandromancini.it/wp-content/plugins/elementor/modules/usage/module.php::456] foreach() argument must be of type array|object, string given [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2022-02-16 16:37:51 [warning X 5][/home/mancinalessandro/new.alessandromancini.it/wp-content/plugins/elementor/includes/managers/image.php::87] Trying to access array offset on value of type bool [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]

    Hey there,

    Thanks for sharing the system info.

    In this case, please update your Elementor plugin to the latest version and check whether the issue persists.

    We look forward to your reply

    Kind Regards,

    John

    Thread Starter elbaworld

    (@elbaworld)

    I have updated Elementor plugin to the latest version but the issue persists.

    Hey there,

    Thanks for keeping in touch with us

    In this case, from your system info I do not see the pro version in place. However on the basis that you state that you state that you have the Pro version in place, please reach out to the support team here; https://my.staxwp.com/ since this may be related to the pro version which is a commercial product and issues brought up by commercial products are not supported here.

    I hope this information helps

    Kind Regards,

    John

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Only PRO features available’ is closed to new replies.