Only PRO features available
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If I enable Visibility Logic on an element I see only the PRO options and not the free ones (for example the date).
The page I need help with: [log in to see the link]
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Hi there,
Sorry for the issue you are encountering.
In this case, do you mind sharing with us your system info? You can find it in under Elementor → System info. Please use Pastebin to paste it and send it to us.
We look forward to your reply.
Kind Regards
John
== Server Environment == Operating System: Linux Software: Apache MySQL version: MySQL Community Server (GPL) v5.7.37 PHP Version: 7.3.33 PHP Max Input Vars: 12000 PHP Max Post Size: 150M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 5.9.3 Site URL: https://new.alessandromancini.it Home URL: https://new.alessandromancini.it WP Multisite: No Max Upload Size: 150 MB Memory limit: 1024M Permalink Structure: /%category%/%postname%/ Language: it-IT Timezone: Europe/Rome Debug Mode: Inactive == Theme == Name: Litho Child Version: 1.2 Author: ThemeZaa Child Theme: Yes Parent Theme Name: Litho Parent Theme Version: 1.2 Parent Theme Author: the Themezaa team == User == Role: administrator WP Profile lang: it_IT User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36 == Active Plugins == Better Search Replace Version: 1.4 Author: Delicious Brains Checkout Field Editor for WooCommerce Version: 1.6.0 Author: ThemeHigh Classic Editor Version: 1.6.2 Author: WordPress Contributors Contact Form 7 Version: 5.5.6 Author: Takayuki Miyoshi Contact Form 7 Multilingual Version: 1.1.0 Author: OnTheGoSystems Contact Form CFDB7 Version: 1.2.6.4 Author: Arshid Country & Phone Field Contact Form 7 Version: 2.2.9 Author: Narinder Singh Bisht Custom Post Type UI Version: 1.11.2 Author: WebDevStudios Direct Checkout for WooCommerce Version: 2.6.0 Author: QuadLayers Elementor Version: 3.4.8 Author: Elementor.com Events Shortcodes For The Events Calendar Version: 2.2 Author: Cool Plugins Filter Everything PRO Version: 1.6.0 Author: Andrii Stepasiuk Give - Donation Plugin Version: 2.19.8 Author: GiveWP Insert Pages Version: 3.7.2 Author: Paul Ryan Limit Login Attempts Reloaded Version: 2.24.1 Author: Limit Login Attempts Reloaded Listo Version: 1.4 Author: Takayuki Miyoshi Litho Addons Version: 1.2 Author: Themezaa Team MailChimp for WordPress Multilingual Version: 0.0.3 Author: OnTheGoSystems MC4WP: Mailchimp for WordPress Version: 4.8.7 Author: ibericode Popup Maker Version: 1.16.7 Author: Popup Maker Regenerate Thumbnails Version: 3.1.5 Author: Alex Mills (Viper007Bond) Slider Revolution Version: 6.5.6 Author: ThemePunch Spreaker Shortcode Version: 1.8.0 Author: Spreaker The Events Calendar Version: 5.14.1 Author: The Events Calendar Visibility Logic for Elementor Version: 2.3.0 Author: StaxWP White Label CMS Version: 2.2.9 Author: www.videousermanuals.com WooCommerce Version: 6.4.0 Author: Automattic WooCommerce Custom Fields for Variations by Iconic Version: 1.3.1 Author: Iconic WooCommerce Multilingual Version: 4.12.6 Author: OnTheGoSystems WooCommerce Payments Version: 3.9.3 Author: Automattic WooCommerce PayPal Payments Version: 1.7.1 Author: WooCommerce WordPress Importer Version: 0.7 Author: wordpressdotorg WPC Product Timer for WooCommerce (Premium) Version: 3.6.1 Author: WPClever WPML Multilingual CMS Version: 4.5.5 Author: OnTheGoSystems WPML SEO Version: 2.0.1 Author: OnTheGoSystems WPML String Translation Version: 3.2.1 Author: OnTheGoSystems WPS Hide Login Version: 1.9.4 Author: WPServeur, NicolasKulka, wpformation Yoast Duplicate Post Version: 4.4 Author: Enrico Battocchi & Team Yoast Yoast SEO Version: 18.5.1 Author: Team Yoast == Must-Use Plugins == WordPress automation by Installatron Version: Author: == Elementor - Compatibility Tag == Visibility Logic for Elementor: Compatibilità non specificata == Elements Usage == page : 1 image : 1 litho-blog-list : 1 litho-button : 5 litho-contact-form : 1 litho-flip-box : 3 litho-heading : 17 litho-icon-box : 4 litho-testimonial-carousel : 1 litho-video-button : 1 slider_revolution : 1 text-editor : 6 section : 4 litho-button : 1 litho-content-slider : 1 litho-feature-box-carousel : 1 litho-heading : -25 text-editor : 1 wp-post : 6 icon-list : 2 litho-button : 2 litho-heading : -18 litho-mega-menu : 1 litho-simple-navigation : 2 litho-site-logo : 2 litho-social-icons : 4 litho-woocommerce-cart : 1 read-more : 1 shortcode : 8 text-editor : -39 video : 1 wpml-language-switcher : 3 wp-page : 28 divider : -19 image : -251 litho-accordion : -9 litho-button : -156 litho-contact-form : -6 litho-fancy-text-box : -124 litho-heading : -1178 litho-icon-box : -400 shortcode : 7 spacer : 1 text-editor : -148 == Log == Log: showing 20 of 312021-12-23 13:51:54 [info] elementor::elementor_updater Started 2021-12-23 13:51:54 [info] Elementor/Upgrades - _on_each_version Start 2021-12-23 13:51:54 [info] Elementor/Upgrades - _on_each_version Finished 2021-12-23 13:51:54 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.5.1', 'to' => '3.5.2', )] 2022-01-14 11:17:44 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.5.2', 'to' => '3.5.3', )] 2022-01-14 12:20:02 [info] elementor::elementor_updater Started 2022-01-14 12:20:02 [info] Elementor/Upgrades - _on_each_version Start 2022-01-14 12:20:02 [info] Elementor/Upgrades - _on_each_version Finished 2022-01-14 12:20:02 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.5.2', 'to' => '3.5.3', )] 2022-01-24 09:48:42 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.5.3', 'to' => '3.5.4', )] 2022-01-24 09:54:43 [info] elementor::elementor_updater Started 2022-01-24 09:54:43 [info] Elementor/Upgrades - _on_each_version Start 2022-01-24 09:54:43 [info] Elementor/Upgrades - _on_each_version Finished 2022-01-24 09:54:43 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.5.3', 'to' => '3.5.4', )] 2022-02-03 15:31:05 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.5.4', 'to' => '3.5.5', )] 2022-02-03 15:31:19 [info] elementor::elementor_updater Started 2022-02-03 15:31:19 [info] Elementor/Upgrades - _on_each_version Start 2022-02-03 15:31:19 [info] Elementor/Upgrades - _on_each_version Finished 2022-02-03 15:31:19 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.5.4', 'to' => '3.5.5', )] 2022-02-03 15:31:20 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.5.4', 'to' => '3.5.5', )] JS: showing 8 of 8JS: 2022-01-24 13:26:47 [error X 4][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:332595] Cannot read properties of undefined (reading \'isDesignable\') JS: 2022-01-25 09:56:59 [error X 1][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:453832] Cannot read properties of null (reading \'getBoundingClientRect\') JS: 2022-02-04 08:33:17 [error X 6][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.5:2:348732] elementorFrontend.elements.window.jQuery is not a function JS: 2022-02-04 08:33:17 [error X 10][https://new.alessandromancini.it/wp-content/plugins/litho-addons/includes/assets/js/frontend.js?ver=1.2:473:28] Cannot read properties of undefined (reading \'hasOwnProperty\') JS: 2022-02-04 08:33:17 [error X 7][https://new.alessandromancini.it/wp-content/plugins/revslider/public/assets/js/rs6.min.js?ver=6.5.6:38:7019] Cannot set properties of undefined (setting \'elementor\') JS: 2022-02-04 08:33:23 [error X 2][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.5:2:314999] Cannot read properties of undefined (reading \'isEditable\') JS: 2022-02-08 14:32:15 [error X 6][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.5.5:2:20179] An invalid argument supplied as multiple control value [array ( 'category' => 'InvalidElementData', 'tag' => 'Element <code>undefined</code> got as <code>litho_testimonial_carousel_image</code> value. Expected array or object.', )] JS: 2022-02-23 11:48:07 [error X 6][https://new.alessandromancini.it/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.4.8:2:16782] An invalid argument supplied as multiple control value [array ( 'category' => 'InvalidElementData', 'tag' => 'Element <code>undefined</code> got as <code>litho_carousel_image</code> value. Expected array or object.', )] PHP: showing 3 of 3PHP: 2022-02-11 12:32:13 [warning X 4][/home/mancinalessandro/new.alessandromancini.it/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined array key "data" [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2022-02-14 15:04:51 [warning X 7][/home/mancinalessandro/new.alessandromancini.it/wp-content/plugins/elementor/modules/usage/module.php::456] foreach() argument must be of type array|object, string given [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2022-02-16 16:37:51 [warning X 5][/home/mancinalessandro/new.alessandromancini.it/wp-content/plugins/elementor/includes/managers/image.php::87] Trying to access array offset on value of type bool [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )]-
This reply was modified 4 years, 1 month ago by
Jan Dembowski.
Hey there,
Thanks for sharing the system info.
In this case, please update your Elementor plugin to the latest version and check whether the issue persists.
We look forward to your reply
Kind Regards,
John
I have updated Elementor plugin to the latest version but the issue persists.
Hey there,
Thanks for keeping in touch with us
In this case, from your system info I do not see the pro version in place. However on the basis that you state that you state that you have the Pro version in place, please reach out to the support team here; https://my.staxwp.com/ since this may be related to the pro version which is a commercial product and issues brought up by commercial products are not supported here.
I hope this information helps
Kind Regards,
John
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This reply was modified 4 years, 1 month ago by
The topic ‘Only PRO features available’ is closed to new replies.