Oops. Something went wrong.
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Good morning,
I followed all the advice here:
https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/
however, I just can’t fix the subscribe error.
Can you help?
Thanks in advance
The page I need help with: [log in to see the link]
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[2021-08-09 10:46:48] ERROR: Form 2237 > Mailchimp API error: 400 Bad Request. Invalid Resource. Your merge fields were invalid.
– SCHOOAD : Please enter a value
Request:
POST https://us17.api.mailchimp.com/3.0/lists/696a5cea04/members
{“status”:”pending”,”email_address”:”rich***@rh********.co.uk”,”interests”:{},”merge_fields”:{},”email_type”:”html”,”ip_signup”:”2a02:c7f:963:3d00:a832:d2ba:ad7f:7257″,”tags”:[]}
Response:
400 Bad Request
{“type”:”https://mailchimp.com/developer/marketing/docs/errors/”,”title”:”Invalid Resource”,”status”:400,”detail”:”Your merge fields were invalid.”,”instance”:”7e765cda-e279-5ca6-a460-e2eff3d315fa”,”errors”:[{“field”:”SCHOOAD”,”message”:”Please enter a value”}]}That error means that the field with merge tag SCHOOAD is setup a a required field, but the field is not included in the form. Either set the field to not be required, or include it in the form.
Go to Mailchimp for WP > Mailchimp and click the “Renew Mailchimp lists” button to make sure MC4WP is aware of the latest field settings.
Hope that helps. If you have any questions, please let me know!
Hi,
Thanks for your help. Unfortunately, it’s still not working.
Thanks
Rob
Please show me a full screen screenshot of the form setup in your WordPress admin: Mailchimp for WP > Form > Fields.
And another full screen screenshot from your Mailchimp .com Audiences > Settings > Fields.
You can upload the screenshot somewhere (eg imgur.com) and post the links here. Thanks!
Sorry, this has taken so long. I hope these are the images you needed, I wasn’t sure about the second as it didn’t quite match your description.
Hey @rrstorer,
Thanks for sharing the screenshots. The “School Address” is a mandatory field in your MailChimp List so any submission would be rejected if this data is missing. I would suggest unchecking the “required” option and then testing again.
Thanks that works!
Great support
oops – or maybe not. I’m not receiving the email verification when my email has been added for a newsletter request. Even though in WordPress it states : Success
Do you have double opt-in turned on?
Under Mailchimp for WP > Other, set it to “log everything” and test the form again.
If there is no error in the log it means the subscriber is sent in correctly, from there it’s out of our hands and Mailchimp should send you the opt-in email (if so configured) or otherwise directly add the subscriber to the audience the form is setup for.Hope that helps. If you have any questions, please let me know!
Thanks – tested again and it’s going through to spam.. Any fix?
Setup the SPF record to include Mailchimp’s server.
Please note we are not affiliated with MailChimp.com. We are a different company "ibericode" that develops plugins such as "MailChimp for WordPress". I'm sorry to tell you I am not able to help you with this question as it is not related to our plugin. My advice to you is to contact MailChimp.com as they would be the best people to answer any query related to your MailChimp.com account. You can contact MailChimp.com through https://mailchimp.com/contact/support/ I hope that helps. If you have any queries specific to our plugin please let us know!
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