Oops.. Unexpected error occurred.

  • Resolved palaksaki209

    (@palaksaki209)


    7 years, 1 month ago

    Hi Icegram Team,

    Whenever any user wants to subscribe my website mailer list he/she gets below error:

    “Oops.. Unexpected error occurred.”

    Sometime it works and most of the time user gets above message. I tried upgrading plugin, re-installing from scratch but no improvement.

    I really need your help.

    #Icegram

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Malay Ladu

    (@malayladu)

    7 years, 1 month ago

    Hi Palak,

    Sorry for the inconvenience.

    Please let us know which version of Email Subscribers are you using?

    Thread Starter palaksaki209

    (@palaksaki209)

    7 years, 1 month ago

    Hi Malay,
    Thanks for your reply.

    I am using Email Subscribers & Newsletters Version 4.1.
    Most of my website user complains that they get Oops.. Unexpected error occurred. message when try to subscribe.

    My website -https://www.palaksaki.com

    Malay Ladu

    (@malayladu)

    7 years, 1 month ago

    Hi Palak,

    I tried 2 times and got the same error at first place but subscription went through in 2nd attempt.

    Will take a look into it and update you.

    Thread Starter palaksaki209

    (@palaksaki209)

    7 years, 1 month ago

    Thanks Malay..I will really appreciate if you can share the fix.

    I did lot of debugging at my own and had a hard time.

    Malay Ladu

    (@malayladu)

    7 years ago

    Hi Palak,

    We have fixed the issue in ES 4.1.1.

    Please upgrade and check once again and confirm the same.

    Thread Starter palaksaki209

    (@palaksaki209)

    7 years ago

    Hi Malay,

    Truly appreciate your support and prompt response on this. I will check and let you know in case of issue persists.

Viewing 6 replies - 1 through 6 (of 6 total)

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