Plugin Author
itdoug
(@itdoug)
That’s strange. Haven’t seen that before.
Please click the following link for instructions on what info to provide support. We will take a look and see if we have any ideas on how to fix
http://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/
### Begin System Info ###
## Please include this information when posting support requests ##
Multi-site: No
SITE_URL: http://optimistmiraclemovers.com
HOME_URL: http://optimistmiraclemovers.com
SP Version: 0.9.4.1
WordPress Version: 3.6
Platform: Windows
Browser Name: Chrome
Browser Version: 29.0.1547.57
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64) AppleWebKit/537.36 (KHTML, l
ike Gecko) Chrome/29.0.1547.57 S
afari/537.36
Database Tables:
wp_sendpress_subscribers_event OK
wp_sendpress_report_url OK
wp_sendpress_subscribers_status OK
wp_sendpress_subscribers OK
wp_sendpress_list_subscribers OK
wp_sendpress_queue OK
PHP Version: 5.3.14
MySQL Version: 5.5.25-cll
Web Server Info: Apache
PHP Memory Limit: 256M
PHP Post Max Size: 8M
WP_DEBUG: Disabled
WP Table Prefix: Length: 3 Status: Acceptable
Show On Front: posts
Page On Front: #0
Page For Posts: #0
Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/lib/php/session
Use Cookies: On
Use Only Cookies: On
UPLOAD_MAX_FILESIZE: 10MB
POST_MAX_SIZE: 8MB
WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
ACTIVE PLUGINS:
Akismet: 2.5.9
BackupBuddy: 4.1.0.3
Builder Style Manager - BETA: 0.6.6
DirtySuds - Embed PDF: 1.04
Easy Theme and Plugin Upgrades: 1.0.2
Google Calendar Events: 0.7.2
Jetpack by WordPress.com: 2.3.5
Link Manager: 0.1-beta
MapPress Easy Google Maps: 2.40.7
MM Forms Pro: 2.2.2
Nice Login Widget: 1.3
Restrict Content: 2.1
SendPress: Email Marketing and Newsletters: 0.9.4.1
Standout Color Boxes and Buttons: 0.4.4
Theme Test Drive: 2.8.4
Ultimate Coming Soon Page: 1.9.5
WP Paypal Simple Donation Widget: 1.5.1
CURRENT THEME:
Blueprint: 2.0.4
### End System Info ###
[Please post log files between backticks or use the code button.]
What do I need to look at in the DB to see what subscribers are unsubscribed ? For some reason that is getting set to unsubscribe and they are not receiving emails.
Hi indywebdude,
their was a bug with the manage link in the emails and it was unsubscribing users when clicked. This was fixed in the release last night and should fix your issue i think.
The subscriber status is store in the {prefixe}sendpress_list_subscribers table. You should be able to find your list id and users with a status set to 3.
Best,
Josh
