• Resolved jaeger

    (@jaegerschnitzel)


    I’m using the opt-out method but unfortuntately the buttons are broken in IE11. Both buttons are shown about each other so it’s not possible to read the text and click both buttons.

    I think this has something to do with CSS. Can you please take a deeper look and fix it?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author PascalBajorat

    (@pascalbajorat)

    Did you mean the cookie banner? Do you have a screenshot?

    Thread Starter jaeger

    (@jaegerschnitzel)

    Yes I mean the cookie banner. Here is a screenshot: http://666kb.com/i/dto4lw07f6naem4c6.png
    I tested this on two PCs.

    Plugin Author PascalBajorat

    (@pascalbajorat)

    Could you please check if you have the same bug with the demo here, if you setup the same styles and messages: https://cookieconsent.insites.com/

    https://cookieconsent.insites.com/download/

    If yes, this could be a general bug with the cookie consent banner. If not there could be a css conflict with your theme and cookie consent.

    Thread Starter jaeger

    (@jaegerschnitzel)

    Yes I have the same bug: http://666kb.com/i/dtohjve0o0lklyi5y.png

    I undertsand that Internet Explorer is not very popular. If there are bugs with version 8-10 its absolutely no problem to me but version 11 is widely used so the bug should be fixed.

    • This reply was modified 8 years ago by jaeger.
    Plugin Author PascalBajorat

    (@pascalbajorat)

    Hi,

    we’re not the developers of Cookie Consent, we use their scripts and styles as base for our cookie notice.

    This could be fixed in Cookie Consent or in the CSS of your website.

    You can try to report this bug to the Cookie Consent team, I have no direct contact or a contact person there.

    I can only refer to their website (see links above).

    If they will publish a bugfix for this, we will also update it in Google Analytics Germanized. We’re using 1:1 their styles and scripts but deliver the WordPress backend UI and compliance logics / handling (opt-in / opt-out).

    kind regards
    Pascal

    Thread Starter jaeger

    (@jaegerschnitzel)

    Thanks for your support. The bug is already open (https://github.com/insites/cookieconsent/issues/326) so I posted my screenshot there. Hopefully it will get fixed soon. Thanks for your support!

Viewing 6 replies - 1 through 6 (of 6 total)

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