Hi dear @pixsmiths ,
We are sorry to hear your are facing issues.
May I please kindly ask for the website link to check?
Regards, Mane
thank you site is
http://www.pixsmiths.co.uk
It initially optimises when in managing site dashboard
then it just disappears
in list of pages in wordpress backend home page says optimised
(Really happy with how it has done that) but other 5 I choose will not optimise
Hi dear @pixsmiths ,
Thank you for a fast response.
May I please kindly ask for the links of the pages you added to be optimized? As for now I don’t see any additional pages that are being optimized.
Regards, Mane
thank you Mane they won’t optimise that is the problem so no point in sending links
only home page works trying to optimise prices blog wedding portfolio
Dear @pixsmiths ,
I just added the Prices page and it is successfully optimized. Please, check the screenshot for the page headers.
Will you please kindly check from your side and let me know which pages get the issue?
Regards, Mane
prices is not optimised in 10web page dashboard but does not show as optimised in wordpress – only home page says optimised
I added two more pages in 10web dashboard – contact and Cheshire wedding photographer – they optimise
but when I refresh the 10web dashboard they disappear from list of optimised pages – home and prices remain
prices page so longer optimised – not in list on 10web or wordpress page list. Its like it’s not saving the settings
Don’t think I’ll be upgrading to Pro version now
Dear @pixsmiths ,
Please, accept our apologies for the wait.
We are investigating the issue and will make sure to keep you posted.
Regards, Mane
Hi dear @pixsmiths ,
Thank you for your patience.
Will you please kindly recheck the issue? It should now be solved.
We have added the “About” page and it seems to work with no issues now.
Regards, Mane
sorry still not fixed
the contact page was added – not showing in wordpress dashboard though
As soon as I add another page to be optimised it takes one out
Then when refresh the 10web page is just goes down to homepage only optimised
Dear @pixsmiths ,
We have investigated further and added 3 pages to be optimized:
About, Prices and Contact. All the 3 pages are optimized with no issues.
We are still investigating regarding the bug with WordPress Dashboard not showing the website optimized. We will release a solution for it during the upcoming week.
Meanwhile you can check the status of the website optimization in the page header. Here is a screenshot.
Regards, Mane
Hi dear @pixsmiths ,
Thank you for your patience.
Will you please kindly update your plugin and let us know if the status of the page optimization on WordPress Dashboard is fixed?
Regards, Mane
