• Resolved pcawilliams

    (@pcawilliams)


    Hello,
    Looking for some advice on how we can improve speed on our site, particularly our extremely slow back-end.

    It’s my thought that our host may be the biggest drawback, but this is also my first wordpress site to work on, so I am looking for some guidance from the community.
    I’ve attached a look at what plugins we have. We, obviously, use WP Rocket which seems to have help-ed a lot with our GTMetrix score and others.

    We also use the WP Rocket CDN and optimize images using Imagify. We operate on PHP 7.4 and our SQL is 5.6.

    The biggest problem is the back-end, just switching from Products to Pages or trying to edit products takes a minimum of 10-20 seconds to load. Other times when opening a bunch of products to edit I get a database missing error or a WP Install screen.
    I had our host upgrade our shared hosting plan to “WP Esential” which allows to make 150k database queries an hour instead of 75k so we don’t get kicked off the site every 20 minutes.

    What other information would be helpful? Any suggestions for what could be causing our site, back and front-end, to be sooo slow??

    
    

    ### WordPress Environment ###

    WordPress address (URL): https://www.pacificmarine.net/shop
    Site address (URL): https://www.pacificmarine.net/shop
    WC Version: 5.4.1
    REST API Version: ✔ 5.4.1
    WC Blocks Version: ✔ 5.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.3.1
    Log Directory Writable: ✔
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache/2
    PHP Version: 7.4.10
    PHP Post Max Size: 20 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.47.0
    OpenSSL/1.0.2g

    SUHOSIN Installed: –
    MySQL Version: 5.6.50-90.0-log
    Max Upload Size: 20 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 5.4.1
    WC Database Prefix: wp_
    Total Database Size: 35.77MB
    Database Data Size: 27.92MB
    Database Index Size: 7.85MB
    wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.48MB + Index: 0.52MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.25MB + Index: 0.19MB + Engine InnoDB
    wp_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_aws_index: Data: 3.02MB + Index: 2.81MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_en_cerasis_account_carriers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 4.16MB + Index: 0.20MB + Engine InnoDB
    wp_postmeta: Data: 3.11MB + Index: 1.94MB + Engine InnoDB
    wp_posts: Data: 2.03MB + Index: 0.13MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_warehouse: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.42MB + Index: 0.14MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.16MB + Index: 0.09MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 119
    custom_css: 1
    et_body_layout: 5
    et_footer_layout: 1
    et_header_layout: 1
    et_pb_layout: 2
    et_template: 15
    et_theme_builder: 1
    nav_menu_item: 10
    page: 5
    post: 2
    product: 242
    product_variation: 29
    revision: 28
    shop_order: 4

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (17) ###

    Advanced Woo Search: by ILLID – 2.29
    Code Snippets: by Code Snippets Pro – 2.14.1
    Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.1
    Imagify: by WP Media – 1.9.14
    Jetpack: by Automattic – 9.8.1
    Google Ads & Marketing by Kliken: by Kliken – 1.0.7
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    Perfmatters: by forgemedia – 1.7.4
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.56

    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.9.5
    WooCommerce Min/Max Quantities: by WooCommerce – 2.4.22
    WooCommerce PayPal Payments: by WooCommerce – 1.3.2
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.14
    WooCommerce UPS Shipping: by WooCommerce – 3.2.31
    WooCommerce: by Automattic – 5.4.1
    Yoast SEO: by Team Yoast – 16.5
    WP Rocket: by WP Media – 3.8.8

    ### Inactive Plugins (2) ###

    Query Monitor: by John Blackbourn – 3.7.1
    Wordfence Security: by Wordfence – 7.5.4

    ### Dropin Plugins (1) ###

    advanced-cache.php: advanced-cache.php

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔

    ### WC Pages ###

    Shop base: #14 – /
    Cart: #15 – /cart/
    Checkout: #16 – /checkout/
    My account: #17 – /my-account/
    Terms and conditions: ❌ Page not set

    ### Theme ###

    Name: Divi
    Version: 4.9.7
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Canceled: 2
    Oldest: 2021-05-27 17:49:29 +0000
    Newest: 2021-06-07 19:36:10 +0000

    Complete: 1,558
    Oldest: 2021-05-17 16:16:31 +0000
    Newest: 2021-06-16 18:53:40 +0000

    ### Status report information ###

    Generated at: 2021-06-16 20:09:49 +00:00

    
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for reaching out and I’m sorry to hear about the site speed issues!

    From what you’re describing here, it indeed sounds like your host is the bottleneck here.

    One thing you could try is testing if WordPress is still slow with all plugins disabled and a default theme like Twenty Twenty enabled. If it is – that’s a good indication that you might need a new host.

    If the server resources are insufficient for all the additional plugins you’re using – there’s also a good chance that you need a new host.

    More information in this article:

    https://woocommerce.com/posts/woocommerce-site-slow-fixes/

    One more thing you could try is installing a similar set of plugins (and your theme) on a temporary site like Jurassic Ninja:

    https://woo.jurassic.ninja/

    That will allow you to determine how the same set of plugins and theme would behave on a different server.

    I hope this helps!

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Optimizing for Speed Front and Backend’ is closed to new replies.