optimole not serving an image

  • Resolved fluberlin

    (@fluberlin)


    3 years, 4 months ago

    Hi there
    why is no image served on that page? i read something about a down grade – as far as I know, I never downgraded anything

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kush

    (@kushnamdev)

    3 years, 4 months ago

    Hey @fluberlin

    Thanks for using Optimole and reaching out.

    I have checked your site and I can see only one image on the page and that’s the logo and I can see the logo image being Optimized properly by Optimole, see here – https://vertis.d.pr/i/IkmDlY

    I have also compared both the Optimole enabled and disabled version of the page and both looks the same. You can also try comparing both versions and can see it yourself.

    Optimole enabled – https://motionmastery.com/now/

    Optimole disabled – https://motionmastery.com/now/?optml_off=true

    Let me know if you have other questions about this issue.

    Thanks and have a great day!

    Thread Starter fluberlin

    (@fluberlin)

    3 years, 4 months ago

    I was not able to see it, when I designed it; I deleted the browser cache and the on site cache but could not find that picture, only an empty frame; but now yes I can see it works.
    Thank you so much!

    Plugin Support Kush

    (@kushnamdev)

    3 years, 4 months ago

    Hey @fluberlin

    I am glad to help, thanks for confirming that it works on your end as well.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

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