Optinmonster Plugin Not Loading in WP

  • Resolved kmlashley

    (@kmlashley)


    4 years, 6 months ago

    I just added the OptinMonster plugin to my WP site. It loads fine when I’m working in WP on my iMac desktop. But it the OptinMonster dashboard, campaigns, etc. won’t load when I’m working on the same WP site on my MacBook Air. When I open the inspector on my laptop, I’m seeing this error message: Uncaught SyntaxError: missing } after property list note: { opened at line 3, column 5484

    I don’t know much at all about coding. So, I’m not sure what to do about this. Any help would be appreciated.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • PC

    (@pranayachaudhary)

    4 years, 6 months ago

    Hey @kmlashley

    Thanks for reaching out 😊

    As it’s working fine on the iMac and doesn’t on the MacBook Air, it’s possible that there is a browser addon or another local issue causing it to break.

    Can you kindly try using an incognito window on the MacBook Air and if it still doesn’t work, write to us at [email protected] so that our support team can get that sorted out?

    Looking forward to hearing from you on email how it goes 😊

    Have a great rest of the weekend.

    Thread Starter kmlashley

    (@kmlashley)

    4 years, 6 months ago

    Will do, PC! Thanks so much!

    Thread Starter kmlashley

    (@kmlashley)

    4 years, 6 months ago

    Hi PC—

    I just sent an email to the address you included in your post.

    Thanks!

    PC

    (@pranayachaudhary)

    4 years, 6 months ago

    Thanks @kmlashley

    I see that my colleague is already on that issue 😊

    Let’s continue there and get this sorted out for you.

    Have an amazing day ahead.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)

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