• Resolved Ron H

    (@ronkh)


    I am having issues with WooCommerce. Everything works great on every site except this one in particular. Reference the link below for screenshots regarding how the orders look, versus how they should look in a fully working installation.

    Issue:
    https://i.ronkh.com/1617XaJ7t1826d2w0g0zg.png

    Correct Display:
    https://i.ronkh.com/1616Xft709378X2g2G0kd.png

    I am using Cloudflare and had email scraping turned on, then noticed it was causing issues with the order details page by removing the email from the customer search drop-down (hard to explain, but this is now fixed). I also disabled all other auto minification options, and even bypassed Cloudflare entirely with no further change on the issue.

    Other steps I’ve taken:
    * Disabled all third party plugins
    * Reverted back to the default WordPress 2017 theme.
    * Uninstalled WooCommerce & reinstalled. Settings were preserved, no change in the Orders page display bug.

    All options in the screen options pane are enabled. Every other WooCommerce page appears to function appropriately. There seems to be a bug in the HTML code somewhere which is throwing off the table formatting, but I’ve been unable to track this down.

    Kind of clueless at this point so any advice is greatly appreciated.

    • This topic was modified 9 years ago by Ron H.
    • This topic was modified 9 years ago by Ron H.
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  • Thread Starter Ron H

    (@ronkh)

    Issue was linked to corrupted settings when installing a WordPress WooCommerce theme Flatsome, opting to not install WooCommerce, then manually installing WooCommerce later. The issue appears to be isolated to a bug with the initial Flatsome WooCommerce configuration and is not related to the plugin itself.

    The issue was resolved after essentially reinstalling the site, and letting Flatsome install WooCommerce during initial theme setup. Strange issue, but everything is working as expected now.

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