Order email

  • Resolved nettl

    (@nettl)


    4 years, 9 months ago

    Hi All
    We have events calendar and tickets plugins (pro + plus versions). How do we change / determine who the order email goes to?

    Should it not just go to the ‘event organiser’, currently it seems to send the order emails to the ‘admin’ on the word press site (who is only the web developer) and not the event organiser and that person doesn’t need / want all the order emails.

    Also is it possible to ‘duplicate’ and event and all the ticket options within. Seems quite a long winded way to have to recreate a new separate event and then have to recreate all the ticket options, prices, times, dates etc again. Would be much simpler if there was an option to duplicate the event and all the tickets and then just amend the key details like dates etc?
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Truman

    (@tdorn)

    4 years, 8 months ago

    Hi there,

    I would be happy to help you with this!

    So if you are using WooCommerce with Event Tickets Plus, by default a Confirmation email goes to the admin, and to the customer. The Event Organizer is not actually supposed to get an email, unless you have this extension installed.

    But to change the email addresses, you can go to WooCommerce > Settings > Emails and change all of those there.

    At this time there is not a way to duplicate Events or Tickets as you describe. If you would like to add it as a feature request, you can do so here: https://app.loopedin.io/the-events-calendar-suite-roadmap#/ideas

    Marho

    (@matumu)

    4 years, 8 months ago

    Hi there!

    This thread has been inactive for a while so I’ll be marking it as Resolved.

    Please feel free to open a new thread if any other questions come up and we’d be happy to help.

    Best regards,

    Marho

Viewing 2 replies - 1 through 2 (of 2 total)

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