Order not saving

  • Resolved theshae

    (@theshae)


    2 years, 3 months ago

    I’ve enabled troubleshoot mode on healthcheck plugin and only activate SCPO and see if it works correctly with a Twenty Twenty-One theme. It still does not save the order. It reverts back when I refresh. What else could it be?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support beatrice12

    (@beatrice12)

    2 years, 3 months ago

    Hello @theshae,

    Thanks for reaching out to us!

    Can you please let me know which version of our plugin you use? I just tested this with our 2.5.7 version and evrything works properly.

    Warmly,

    Beatrice.

    Thread Starter theshae

    (@theshae)

    2 years, 3 months ago

    I am using v. 2.5.7 as well. I assume this is a server incompatibility? Can you let me know what to look for or what server setting / versions could cause this to not work?

    Thread Starter theshae

    (@theshae)

    2 years, 3 months ago

    Anything??

    rubymuse

    (@rubymuse)

    2 years, 2 months ago

    I’m experiencing the same issue. It’s not happening on my desktop, but it’s happening on the site (identical code) hosted at WPEngine.

    Plugin Support beatrice12

    (@beatrice12)

    2 years, 2 months ago

    Hello,

    I opened a ticket with our devlopment team regarding this issue and we will fix it in a future update. You can follow the progress here: https://github.com/ColorlibHQ/simple-custom-post-order/issues/132

    Apologies for the inconvenience!

    Warm regards,

    Beatrice.

    Plugin Support beatrice12

    (@beatrice12)

    2 years, 2 months ago

    This topic will be marked as resolved as we have an open ticket on GitHub regarding this. Please keep in mind that the ‘resolved’ status is only for this support thread, not the issue on GitHub.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Order not saving’ is closed to new replies.