Order Notes – Infinite Load

Resolved

(@nthanwrexhamtech)

Hi,

I’m wondering if anybody can help. I’m currently running into issues adding Order notes to an order. After submission, there is an infinite circle animation loader for that box area only. Here is the error I’m getting in Google Console:

/wp-admin/admin-ajax.php?_fs_blog_admin=true:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

I’ve looked in WooCommerce Status – nothing seems to be flagging up there. I’ve also tried disabling plugins (that might be a conflict). No joy there either.

Here is the error log:

2021-09-06T02:56:38+00:00 CRITICAL Uncaught Error: Object of class WP_Error could not be converted to string in /home/admin/public_html/wp-includes/formatting.php:5304
Stack trace:
#0 /home/admin/public_html/wp-includes/formatting.php(5304): preg_replace('@<(script|style...', '', Object(WP_Error))
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(303): wp_strip_all_tags(Object(WP_Error))
#2 /home/admin/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Object(WP_Error), Array)
#3 /home/admin/public_html/wp-includes/comment.php(2114): apply_filters('pre_comment_aut...', Object(WP_Error))
#4 /home/admin/public_html/wp-includes/comment.php(2263): wp_filter_comment(Array)
#5 /home/admin/public_html/wp-includes/comment.php(3567): wp_new_comment(Array, true)
#6 /home/admin/public_html/wp-comments-post.php(25): wp_handle_comment_submission(Array)
#7 {main}
  thrown in /home/admin/public_html/wp-includes/formatting.php on line 5304

2021-09-06T03:37:47+00:00 CRITICAL Uncaught Error: Object of class WP_Error could not be converted to string in /home/admin/public_html/wp-includes/formatting.php:5304
Stack trace:
#0 /home/admin/public_html/wp-includes/formatting.php(5304): preg_replace('@<(script|style...', '', Object(WP_Error))
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(303): wp_strip_all_tags(Object(WP_Error))
#2 /home/admin/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Object(WP_Error), Array)
#3 /home/admin/public_html/wp-includes/comment.php(2114): apply_filters('pre_comment_aut...', Object(WP_Error))
#4 /home/admin/public_html/wp-includes/comment.php(2263): wp_filter_comment(Array)
#5 /home/admin/public_html/wp-includes/comment.php(3567): wp_new_comment(Array, true)
#6 /home/admin/public_html/wp-comments-post.php(25): wp_handle_comment_submission(Array)
#7 {main}
  thrown in /home/admin/public_html/wp-includes/formatting.php on line 5304

2021-09-06T03:53:30+00:00 CRITICAL Uncaught Error: Object of class WP_Error could not be converted to string in /home/admin/public_html/wp-includes/formatting.php:5304
Stack trace:
#0 /home/admin/public_html/wp-includes/formatting.php(5304): preg_replace('@<(script|style...', '', Object(WP_Error))
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(303): wp_strip_all_tags(Object(WP_Error))
#2 /home/admin/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Object(WP_Error), Array)
#3 /home/admin/public_html/wp-includes/comment.php(2114): apply_filters('pre_comment_aut...', Object(WP_Error))
#4 /home/admin/public_html/wp-includes/comment.php(2263): wp_filter_comment(Array)
#5 /home/admin/public_html/wp-includes/comment.php(3567): wp_new_comment(Array, true)
#6 /home/admin/public_html/wp-comments-post.php(25): wp_handle_comment_submission(Array)
#7 {main}
  thrown in /home/admin/public_html/wp-includes/formatting.php on line 5304

2021-09-06T10:08:31+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T10:11:39+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T10:13:28+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T10:16:04+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T10:17:56+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T10:52:07+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T11:01:59+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T11:03:24+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T11:25:35+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T13:22:37+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

2021-09-06T13:26:44+00:00 CRITICAL Uncaught Error: Call to a member function date() on null in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:1529
Stack trace:
#0 /home/admin/public_html/wp-includes/class-wp-hook.php(303): WC_AJAX::add_order_note('')
#1 /home/admin/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/admin/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/admin/public_html/wp-admin/admin-ajax.php(187): do_action('wp_ajax_woocomm...')
#4 {main}
  thrown in /home/admin/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php on line 1529

Any ideas why this is happening?

Many thanks,

Nath

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter nthanwrexhamtech
(@nthanwrexhamtech)

4 years, 8 months ago

Further to this, on another website (similar in setup), it’s also displaying status updates such as ‘Order status changed from Pending payment to Processing.’ in the Order notes area. On the website throwing the above errors, nothing is showing up in Order notes whatsoever.

Plugin Support Niall a11n
(@wpniall)

4 years, 8 months ago

Hi @nthanwrexhamtech,

Happy to help!

Sorry to hear you’re having trouble adding Order notes.

Hmm, there are many causes of 500 errors, including a conflict like you mentioned.

If you’ve already performed a conflict test, I recommend causes of 500 errors”>following the instructions here to troubleshoot the 500 error you’re seeing.

Please let us know how that goes or if you need further help!

MayKato
(@maykato)

4 years, 8 months ago

Hi @nthanwrexhamtech

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Order Notes – Infinite Load’ is closed to new replies.