Order Number Problem | ww.wp.xz.cn

Resolved airbrushdoc
(@airbrushdoc)

6 years, 8 months ago

Hello,

I have same issue described here https://ww.wp.xz.cn/support/topic/order-number-problem/

but there was no solution posted.
Can you advise how to fix it? I setup customer order numbers plugin to have order ids in sequence one by one, but woosms is I believe using post_id so if I send sms to customer he has different order id in sms as in email or background visible for me.

Thank you

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Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author BulkGate
(@woosms)

6 years, 8 months ago

Hi @airbrushdoc

Could you please tell me which module do you use exactly to get the order ids?

Thanks

Thread Starter airbrushdoc
(@airbrushdoc)

6 years, 8 months ago

Hi @woosms ,

it is https://ww.wp.xz.cn/plugins/custom-order-numbers-for-woocommerce/ By Tyche Softwares. version 1.2.9 (actually latest)

Thanks

Plugin Author BulkGate
(@woosms)

6 years, 8 months ago

Hi @airbrushdoc

Please check this https://github.com/BulkGate/woosms-extensions/releases/tag/customOrderId.1.0
Download and install woosms-custom-order-numbers-for-woocommerce.zip to WordPress and use <_alg_wc_custom_order_number> in customer/admin SMS in the WooSMS plugin.

Let us know if everything is okay 🙂

Thread Starter airbrushdoc
(@airbrushdoc)

6 years, 8 months ago

hello @woosms

I have tried this but it doesn’t work,
I cannot activate that plugin, and using <_alg_wc_custom_order_number> in the sms messages sends the same string <_alg_wc_custom_order_number> but not the number.
I believe because I cannot activate the plugin.

Thanks

Plugin Author BulkGate
(@woosms)

6 years, 8 months ago

hi @airbrushdoc

Please contact our support at [email protected]

Attach the link of this issue with your registration email so we can look into it and solve it. 🙂

I’ll close this issue now.

If anything comes up in the future, please contact our support directly or post here.

Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Order Number Problem’ is closed to new replies.

5 replies
2 participants
Last reply from: BulkGate
Last activity: 6 years, 8 months ago
Status: resolved