Order processing page gives 404 error

  • Resolved Acetyld

    (@acetyld)


    6 years, 9 months ago

    Hello,

    I’ve included a video above.

    The “processing order” gives 404 errors, we have tried so much. But the problem still excist, any clue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    6 years, 8 months ago

    Hi @acetyld,

    I understand that when you try to view your processing orders it takes you to a 404 page.

    Let’s make sure this is not a theme or plugin conflict with WooCommerce.

    First, backing up your live site before any testing and updates is highly recommended. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging. This creates a copy of your live site where you can make tests without affecting your live site.

    Temporarily switch your theme to one of our default – Storefront or Twenty Nineteen, then deactivate all plugins except for one – WooCommerce. If it shows correctly, then it’s a theme or plugin conflict. Reactivating each plugin one at a time, then see if the issue pops up again will tell us which plugin is conflicting.

    Plugin Support Riaan K.

    (@riaanknoetze)

    6 years, 8 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter Acetyld

    (@acetyld)

    6 years, 8 months ago

    nono, not solved yet. I tried switching themes etc..

    Errors stay, what now?

Viewing 3 replies - 1 through 3 (of 3 total)

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