• When an order is printed the order time seems to be incorrect on the print. I checked my Wordpess time and that’s set correctly. Is there somewhere else i need to look?

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  • Plugin Contributor lawrenceowen

    (@lawrenceowen)

    @pizat2 Yes, there is a known issue when your web site is running on a server with a different timezone to your site because our plugin was using the server time.
    You can install this version to fix that: https://vault.star-emea.com/s/WFEiKggj7sS3w39

    Unfortunately, this version includes a change of method used to trigger a print job from the published plugin version (when the order is assigned the ‘processing’ state) which is much more reliable than the old method (when the ‘Thank You’ message is displayed to the user). But this may not work for all sites because some do not use the “processing” state for new orders. Therefore, there is a risk to publishing this as an official update until I can resolve that potential issue.
    As long as your orders use the “processing” state when generated, then you can use this plugin version.

    Thread Starter pizat2

    (@pizat2)

    Installed the above version and it didn’t fix the time issue…

    Thread Starter pizat2

    (@pizat2)

    Any input on this?

    Thread Starter pizat2

    (@pizat2)

    Really could use a reply…

Viewing 4 replies - 1 through 4 (of 4 total)

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