Orders disappear

  • sam1ra

    (@sam1ra)


    8 years, 4 months ago

    This is an easy plugin that simply does what it’s supposed to, BUT if the plugin gets deactivated it will delete the order completely. I don’t want my orders to depend on a third-party plugin if something would of happen with an update or something else in the future. Please fix this issue!

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  • Algoritmika

    (@algoritmika)

    8 years, 4 months ago

    Hi @sam1ra,

    Actually order is not deleted. When you disable the plugin, custom order status is no longer registered, so WooCommerce doesn’t recognize orders with custom statuses (i.e. orders with custom statuses are not displayed, but they are still there, not deleted). If you re-enable the plugin, orders will be displayed again. So to solve this – before disabling the plugin, you just have to change status for the order from custom to some WooCommerce standard status.

    Hope that helps.

    Best regards,
    Tom

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