• Resolved vahidamini

    (@vahidamini)


    Hi Team,

    I recently installed WP-Lister on my website, but when I attempted to update my orders, I encountered the following error:

    Error: (#90001)
    XML error on line 8 col 1548 byte 2146 Mismatched tag

    I followed the suggestions provided in this support topic, but unfortunately, they didn’t resolve the issue for me.

    Could you please advise on how I can fix this error?

    Thank you for your assistance.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Thank you for this information @vahidamini

    In my experience, those errors have always been a temporary error from eBay. You posted this about a day ago, are you still experiencing the same thing?

    In the meantime, I will discuss this further with the development team and be in touch.

    Kind regards

    Hi,

    I am too having the same issue, orders are not importing ans showing same XML mismatch error

    Thread Starter vahidamini

    (@vahidamini)

    Hi,

    Unfortunately, I’m still experiencing the same issue. I’m concerned that this problem might persist even in the paid version.

    I’m quite disappointed with this situation.

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello @vahidamini and @trakesh16

    I am sorry for the delay here, if this issue is still persisting then surely it is not an eBay issue. In that case, this error can occur when WP-Lister can’t establish a connection to eBay’s servers. This could be caused by a firewall blocking cURL from accessing unknown IP addresses.

    Only your hosting company can sort out the problems causing cURL not to connect properly. Your hosting company’s server administrator should be able to resolve the permission problems preventing cURL from working. They’ve probably got overly limiting restrictions configured on the server, preventing it from being able to do the communication required for listing items on eBay.

    You could enable logging on the developer settings page of WP-Lister (the setting is called “log to database”), perform the same action again that triggers this error, then browse to the logs page of WP-Lister, locate the log with the error, view it and send that to your host or us to examine as well.

    Kind regards,

    John

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Orders not importing’ is closed to new replies.