Hi @shaar7
It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the steps below.
- Please deactivate all plugins except the Dokan, Dokan Vendor Dashboard, and WooCommerce.
If the above method doesn’t resolve your problem, go for the next.
- Switched to any default theme like Twenty Twenty or Storefront.
- Clear your site cache as well as the browser cache and try the process again.
You can follow this third-party article to trace the conflict.
If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site.
I hope the information will help.
Thanks!
If you have any caching plugins or CDN caching? Disable them and test.
Hi @topgsmir
Thank you for your insights. @shaar7, please clear the cache as suggested by @topgsmir, as this might help.
Thanks!
Hello @shaar7,
As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.
Thanks!