Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @shaar7

    It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the steps below.

    • Please deactivate all plugins except the Dokan, Dokan Vendor Dashboard, and WooCommerce.

    If the above method doesn’t resolve your problem, go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    You can follow this third-party article to trace the conflict.

    If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site.

    I hope the information will help.

    Thanks!

    If you have any caching plugins or CDN caching? Disable them and test.

    Hi @topgsmir

    Thank you for your insights. @shaar7, please clear the cache as suggested by @topgsmir, as this might help.

    Thanks!

    Hello @shaar7,

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘orders number issue’ is closed to new replies.