Organic Customizer Widget causing WordPress lockout!

  • Resolved lottielucid

    (@lottielucid)


    7 years, 10 months ago

    Hi,

    Wordpress recommended I install your plugin so I did. Then an error message came up “The Organic Customizer Widgets plugin requires WordPress version 4.8 or greater.” and now I can’t access anything on my Dashboard to fix it, it just sends me round in a loop to this message. My boyfriend suggested logging out and logging in again and now I can’t even log in, it just keeps coming up with the above error message!

    Please help! What do I do now?

    Lottie

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Organic Themes

    (@organicthemes)

    7 years, 10 months ago

    Hi @lottielucid,

    Yes, it’s stated on the plugin page that the plugin requires WordPress 4.8 or greater, https://cloudup.com/cQb55-CHb5s

    Is there a reason you’re using an old version of WordPress? My recommendation would be to update WordPress most of all. Running older versions poses security vulnerabilities to your site, and it’s likely many other plugins and themes will not be compatible with your version of WordPress.

    If you need to delete the plugin in order to proceed, I would recommend logging into your server via an FTP program, such as Filezilla. Once logged in, navigate to the “plugins” folder (wp-content > plugins). Then, delete the “organic-customizer-widgets” folder from your server.

    I hope this helps. Thanks!

    Plugin Author Organic Themes

    (@organicthemes)

    7 years, 10 months ago

    I’m marking this as resolved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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