• Resolved ibanerjee

    (@ibanerjee)


    After installing the plugin all my others plugin (Simple Light box, HBook etc) is not working and my page structuring is also broken.
    Not able to fix the issue. Need help asap…

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Venkat Raj

    (@webulous)

    @ibanerjee Which features did you enabled in WP Optimize? If you happen to enable Minify turn it off and see if it fixes the issue.

    It is hard to help with little detail you provided.

    Thread Starter ibanerjee

    (@ibanerjee)

    We did all this thing and finally uninstall the plugin but not get any result.
    If you visited the link I given, in Cabin menu drop down select any bedroom type and there will be a lightbox image gallery, which is working fine before, after using the plugin the lightbox is not working how it was, also a plugin name HBook used for booking, there is a Availability calendar section after a video, also this is not working, please take a look on that given link you will able to understand my issue properly.

    Check this link for better understanding..
    http://dev.ghosallodging.com/cabin/smoky-mountain-springs

    Plugin Support vupdraft

    (@vupdraft)

    The light box image gallery – can you take a screen shot or screen recording of what it should like?

    The calendar – is it this one: http://dev.ghosallodging.com/cabin/mountain-bliss#avilblty

    if so can you add /#avilblty/* to your URL’s to exclude from caching in the Cache>> Advanced settings tab?

    Thread Starter ibanerjee

    (@ibanerjee)

    Nothing happen, it is very horrible thing that after using such a plugin my past design and functionality is not working. Could you please available for a calling session? Where we can clearly share with you our issue.

    Thread Starter ibanerjee

    (@ibanerjee)

    Please suggest what to do for restore my site with previous date? or anything else for proper solution, thanks in advance.

    Plugin Contributor Venkat Raj

    (@webulous)

    @ibanerjee The URL you posted is neither a cached page nor it has minified js/css. So the issue can’t be result of WP Optimize’s cacheing solution or minify solution. If you already uninstalled WP Optimize, then this issue is not related to WPO

    Thread Starter ibanerjee

    (@ibanerjee)

    But before using the plugin everything goes fine, but after that Simple light box and HBook plugin are messed up. So what we do now?

    Plugin Support vupdraft

    (@vupdraft)

    Can you ask your hosts for your php error logs?

Viewing 8 replies - 1 through 8 (of 8 total)

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