Hi I_Robert,
Sorry know about.
Try this:
First of all, try to login from another device and another IP. For example, your smartphone, but not from your wi-fi, to try with another IP.
If works, go to
Dashboard => Stop Bad Bots => Settings => Whitelist
and add your IP to whitelist.
if you are unable to login with other IP:
1) Remove the plugin using FTP or with your server panel (files)
remove the folder /wp-content/plugins/stopbadbots
Visit our support site
http://www.BillMinozzi.com/support/
and we can fix it for you. Probably you got one IP blacklisted because before you take it was used by abusive activities.
We are in London time zone and we will take care that asap.
Cheers,
Bill
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This reply was modified 5 years, 7 months ago by
sminozzi.
Hi Bill,
I have the plugin with another 4-5 WordPress sites but only on one I have this problem.
I think there might a conflict with another plugin and possibly .htaccess (?).
I am troubleshooting…..
iR
If you have the version 6.14 of Stop Bad Bots installed, take a look on this table:
sbb_visitorslog
check the lasts records and look the field reason (why was blocked)
I see only my ip and:
response varchar(5) 200
iR
200 means not blocked.
Probably is not blocked by our plugin.
Anyway, if you have FTP access or panel access, move whole the plugin folder one nivel UP.
Then, try again.
Do it one plugin each time until you find the plugin is blocking.
Same thing theme.
Then, please, let me know.
Yes, that is what I am doing!
I tried different IPs and still the problem so I am kinda sure it’s another plugin
I will let you know…
Thanks
iR
HI Bill,
I found out: it was an old plugin called “Sidebar Login Widget”.
Thanks
iR
Hi iR,
Glad to heard you found the solution (another plugin).
Please, let us a 5 star review for the support.
Cheers,
Bill
Sorry to reopen this thread.
I disabled
“Protect Login Form against bots?”
in settings and it is now working.
Thanks
iR
Hi,
Glad to hear it is working fine.
Cheers,
Bill
